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"BuddyPress Deactivate Account" email notification

  • Participant
    Level: Master
    Posts: 213
    smart life on December 7, 2017 at 11:38 am #12147

    Hi. Is this in live plugin or only for personal @MargaritaS ? When i deactive my account, i did not get any email for this.

  • Keymaster
    (BuddyDev Team)
    Posts: 24237
    Brajesh Singh on December 7, 2017 at 11:40 am #12148

    Hi Julia,
    You will need to enable it from the Deactivate Account plugin settings(In dashboard). You will be able to customize the message/subject etc too. It is disabled by default.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24237
    Brajesh Singh on December 8, 2017 at 8:02 pm #12186

    Can you please confirm if that worked for you? If I don’t get feedback in next couple of days, I will mark it as resolved and close the topic as it is working our end.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 213
    smart life on December 8, 2017 at 8:11 pm #12188

    I test with WP User Login buddydev, It given me email correct in real time.

    I was setting correct as your guide. But i did not receipt any email notification from old version to now.
    Checked spam/Primary/Socical/Promotions email tab also don’t

    Can you test it?

  • Keymaster
    (BuddyDev Team)
    Posts: 24237
    Brajesh Singh on December 10, 2017 at 8:05 pm #12215

    Hi Julia,
    Thank you. I will need another 2-3 days to test these two together and post back. Sorry about that.

  • Participant
    Level: Master
    Posts: 213
    smart life on December 12, 2017 at 1:57 pm #12309

    Hi. How is it going on?

  • Keymaster
    (BuddyDev Team)
    Posts: 24237
    Brajesh Singh on December 13, 2017 at 2:00 pm #12328

    Sorry, Could not test it earlier. Will do the setup with Login notifier and check.

    Can you please post me a screenshot of the general settings screen of Deactivate plugin.

    Regards
    Brajesh

  • Participant
    Level: Master
    Posts: 213
    smart life on December 13, 2017 at 3:52 pm #12336

    Hi there is no any issue needed screenshot, both admin and user don’t get deactive account email.

  • Keymaster
    (BuddyDev Team)
    Posts: 24237
    Brajesh Singh on December 13, 2017 at 4:34 pm #12339

    what is the setup for reactivating user account? is it set to automatic activation on login or the normal process?

  • Participant
    Level: Master
    Posts: 213
    smart life on December 13, 2017 at 4:57 pm #12345

    I set normal proccess, user have to manual active/reactive.

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This topic is: not resolved