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BuddyPress Friends Suggestions Pro doesn't work

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  • Participant
    Level: Initiated
    Posts: 8
    Jean-Philippe on September 30, 2020 at 12:33 pm #33596

    Hello,

    I’have recently add BuddyPress Friends Suggestions Pro. I have setted a simple rule and activated it.
    For displaying result where I want I use widget shortcode.
    Nothing is displayed. I have waiting for about 2h expecting something will change but no way.
    I have force cache to be reset by changing a field value, delete a friend but the same.

    I always get a blank section, any message like ‘You may know’ or ‘Sorry, we don’t have any suggestion currently’ is displayed.

    Can you help me?
    the rule setted is: (Logged In User Profile Field) gender is not equal gender (Matched User Profile Field)

  • Keymaster
    (BuddyDev Team)
    Posts: 25509
    Brajesh Singh on September 30, 2020 at 12:46 pm #33597

    Hi Jean,
    I am not aware of any such issue.
    Are you sure you are using our plugin? I do not see any active subscription in your current account.

    Our plugin works well with BuddyPress as well BuddyBoss platform.

    Please confirm the source of the plugin and I will assist.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 8
    Jean-Philippe on September 30, 2020 at 12:56 pm #33598

    Hello Brajesh,

    I have buy it here: https://gplplugins.club/
    And I using youzer platform.

  • Keymaster
    (BuddyDev Team)
    Posts: 25509
    Brajesh Singh on September 30, 2020 at 12:59 pm #33599

    Hi Jean,
    You have bought pirated plugins. We can not offer support for that.

    Regards
    Brajesh

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