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[Resolved] BuddyPress Member Types Pro: Member Filter didn't work

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  • Participant
    Level: Initiated
    Posts: 3
    Dinterweb on April 1, 2020 at 10:55 pm #28467

    Hello!

    I used this plugin to set member categories but when I try to use the members filter, there aren’t any user listed. I assigned a category every member, but the filter didn’t work.

    Any idea what is happening?

    Website (SPA): https://saludandonos.com/

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 1, 2020 at 11:32 pm #28468

    Hi,
    Thank you for using the plugin.

    I do see that the correct request is being sent.

    Do you have any visibility set for the member type(member type users will be visible in directory?) Or is there any possibility that you have some other filter on members list using custom code or restriction plugins like PMPro?

    Please let me know and I will assist.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 3
    Dinterweb on April 2, 2020 at 5:17 pm #28490

    Thank you for your quick response.

    I checked inside every members type configuration, the List in Directory setting is enabled.

    I didn’t use in this website PMPro or similar plugins, just Buddypress and this plugin… And I used default buddypress template to display the member list

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 3, 2020 at 3:22 am #28508

    Hi Dinterweb,

    Thank you.

    I am not sure what is causing it but something seems to be filtering on members query.

    Will it be feasible for you to provide me access to your site(admin panel)

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 3
    Dinterweb on April 6, 2020 at 3:03 pm #28587
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 6, 2020 at 5:36 pm #28595
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 6, 2020 at 5:54 pm #28599
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 3
    Dinterweb on April 6, 2020 at 7:23 pm #28602

    Hello;

    After implementing the suggested configuration, the filter works as expected.

    Thank you so much for your help!

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 6, 2020 at 7:56 pm #28606

    Thank you for confirming.
    I am glad I was able to assist.

    Regards
    Brajesh

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This topic is: resolved