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BuddyPress Member Types Pro question

  • Participant
    Level: Enlightened
    Posts: 41
    Irene Gimeno on January 8, 2019 at 7:44 pm #20067

    I use BuddyPress Member Types Pro plugin to create the member types in my web: I have 4 different member types

    I discovered that nothing is listed under the member type “ED” even if there is 14 users with this member type registered in the site.

    For the other 3 member types (SM, IP and SS), the members are filtered and showed correctly and all seems to work properly.

    Additionally, I created a new member type (test) to x-check and I changed manually the member type of one of the “ED” users to “test” and nothing is listed under this new member type

  • Participant
    Level: Enlightened
    Posts: 41
    Irene Gimeno on January 8, 2019 at 7:45 pm #20068
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on January 8, 2019 at 11:15 pm #20074

    Hi Irene,
    I have received the details. Will check on the site and update you by tomorrow with a reason(why it happened) and a solution.

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 41
    Irene Gimeno on January 10, 2019 at 12:48 pm #20101

    Hi Brajesh

    Could you check the issue? thanks in advance!

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on January 10, 2019 at 9:31 pm #20110

    Hi Irene,
    I have checked it on your site now. It seems to me that some code(theme/plugin or custom code) is filtering on the members loop as all the loops on directory almost return same result.

    I will need ftp access to get the files check for the filter. Please mail me the details.

    Also, a temporary admin access will help greatly(I can work without it though).

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 41
    Irene Gimeno on January 10, 2019 at 11:57 pm #20135

    Hi Brajesh,

    Thanks for your answer, I will send you right now an email with the info you requested

    Best

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on January 11, 2019 at 10:18 am #20138

    Thank you.
    Have received the details. Will be getting back to you in next couple of hours.

    Regards
    Brajesh

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