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[Resolved] BuddyPress Moderation Tools – Modal Popoup – Android

  • Participant
    Level: Enlightened
    Posts: 56
    John B on August 14, 2020 at 1:21 pm #32416

    Thanks again for adding the Modal Popup option to the BuddyPress Moderation Tools plugin. I recently switched from an Apple iPhone to a Samsung Android phone.

    On the iPhone, when I click on the Report button, the Modal Popup appears perfectly. When I click on the Report button on my Android, the Modal Popup does not appear centered. It appears off screen. I have to scroll down to see it. I tested this on an Android tablet, the Modal Popup appears perfect on the tablet.

    On my Android phone, I’ve tested this using Chrome for Mobile, Firefox for Mobile and the built in Samsung web browser. I’m experiencing the issue with all web browsers on my Android phone. This issue seems to be related to the viewport size possibility. On iPhones, I believe the viewport is 375px wide. On my new Android the viewport is 360px wide. Not sure if its viewport related or an issue with Android phones.

    https://www.youtube.com/watch?v=5IjR4Jsnzro&feature=youtu.be

    Thx, J.C>

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on August 14, 2020 at 6:38 pm #32442

    Hi JC,
    I am sorry for the experience.

    Which theme it is. Does it contain the magnific popup?

    Also, which browser are you using on Android?

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 56
    John B on August 14, 2020 at 6:42 pm #32443

    I am using a custom theme that I created. It does not contain a magnific popup. I am seeing the same issue using Chrome, Firefox and the built in web browser. Here is a video of what I’m experiencing.

    https://www.youtube.com/watch?v=5IjR4Jsnzro&feature=youtu.be

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on August 17, 2020 at 10:06 pm #32532

    Hi John,
    Sorry for the delay. We will be testing and assisting you with it this week.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 56
    John B on September 13, 2020 at 8:04 pm #33204

    When you have time, will you please revisit this issue?

    https://www.youtube.com/watch?v=5IjR4Jsnzro&feature=youtu.be

    On Android with a viewport width of 360px wide the modal popup doesn’t appear centered.

    Thx, JC

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on September 14, 2020 at 7:46 am #33208

    Hi John,
    I am sorry, I haven’t been able to do much with it as we don’t have a setup available online. I am asking one of my team mates to setup a demo which can be accessed via mobile.

    Please allow me 2 days to check this.

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 56
    John B on December 21, 2020 at 2:37 pm #34996

    Will you please re-visit this issue? It is still present.

    I recorded this video from my Android phone to show you what I’m experiencing.

    https://www.youtube.com/watch?v=5IjR4Jsnzro&feature=youtu.be

    Basically, the Report button isn’t centering correctly on Android devices. The issue is present in Chrome Mobile, Firefox Mobile and the built in Samsung Web Browser.

    Thx

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on December 21, 2020 at 8:09 pm #35008

    Hi John,
    Thank you for the video. I can see the issue. I am not sure if it has any relation with the theme.

    I am sharing a link in the next private post. Can you please check if it is showing the same issue?

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24593
    Brajesh Singh on December 21, 2020 at 8:10 pm #35009
    This reply has been marked as private.
  • Participant
    Level: Enlightened
    Posts: 56
    John B on December 21, 2020 at 8:24 pm #35010

    Your link worked on my phone. I will revisit my theme.

    Thank you for looking into this.

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This topic is: resolved