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BuddyPress Moderations Tools

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  • Participant
    Level: Initiated
    Posts: 14
    Manuel Tejeda on July 6, 2020 at 4:08 am #31488

    Hi guys.Wordpress is sgowing that I have to update BuddyPress Moderations Tools, but anytime I try to update it keeps giving to me the same message: An error occurred while updating BuddyPress Moderation Tools: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

    I can download the new version from your website and upload it again from my computer to my website, but I’m afraid I can lose all my configurations.

    Please, advise what to do,

    Best regards,

    Manuel

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on July 6, 2020 at 4:12 am #31489

    Hi Manuel,
    I am sorry for the inconvenience.

    1. Are you using BuddyDev dashboard for update? If yes, Please make sure to verify the keys are configured correctly.

    I have seen this issue only with incorrect keys in past.

    PS:- You can delete and re upload. That will not cause any loss of data or setting.

    Regards
    Brajesh

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