Hi guys.Wordpress is sgowing that I have to update BuddyPress Moderations Tools, but anytime I try to update it keeps giving to me the same message: An error occurred while updating BuddyPress Moderation Tools: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.
I can download the new version from your website and upload it again from my computer to my website, but I’m afraid I can lose all my configurations.
Please, advise what to do,
Best regards,
Manuel
Hi Manuel,
I am sorry for the inconvenience.1. Are you using BuddyDev dashboard for update? If yes, Please make sure to verify the keys are configured correctly.
I have seen this issue only with incorrect keys in past.
PS:- You can delete and re upload. That will not cause any loss of data or setting.
Regards
Brajesh
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