BuddyDev

Search

BuddyPress Moderations Tools

Tagged: ,

  • Participant
    Level: Initiated
    Posts: 14
    Manuel Tejeda on #31488

    Hi guys.Wordpress is sgowing that I have to update BuddyPress Moderations Tools, but anytime I try to update it keeps giving to me the same message: An error occurred while updating BuddyPress Moderation Tools: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature.

    I can download the new version from your website and upload it again from my computer to my website, but I’m afraid I can lose all my configurations.

    Please, advise what to do,

    Best regards,

    Manuel

  • Keymaster
    (BuddyDev Team)
    Posts: 21820
    Brajesh Singh on #31489

    Hi Manuel,
    I am sorry for the inconvenience.

    1. Are you using BuddyDev dashboard for update? If yes, Please make sure to verify the keys are configured correctly.

    I have seen this issue only with incorrect keys in past.

    PS:- You can delete and re upload. That will not cause any loss of data or setting.

    Regards
    Brajesh

You must be logged in to reply to this topic.

This topic is: not resolved