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BuddyPress Xprofile Custom Field Types – Can’t upload files, get error message

  • Participant
    Level: Enlightened
    Posts: 26
    Mark Winstein on #44743

    Using BuddyBoss, I added a File custom profile field. Can’t upload even a small .jpg

    Getting the error message “File type not allowed: (doc,docx,pdf).”

    What should I do to troubleshoot?

  • Keymaster
    (BuddyDev Team)
    Posts: 22213
    Brajesh Singh on #44751

    Hi Mark,
    Thank you for the question.

    From your reply, It seems you have limited the allowed file type to doc/docx and pdf.

    Are you using any custom code to limit the allowed file types?

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 26
    Mark Winstein on #44845

    1. I have not implemented any custom code. The exact same warning also shows when loading.jpg files. A few months ago we moved from Cloudways to our own Upcloud VPS managed via GridPane.

    2. Separately, the video link feature does not seem to support Loom videos. Is there anything we can do about that?

  • Participant
    Level: Enlightened
    Posts: 26
    Mark Winstein on #44846

    Oh I think I see your point, but .PDF files draw the same error. Regarding the server, I never tried implementing this feature until now on the Upcloud server.

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