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[Resolved] BuddyPress Xprofile Member Type Field not showing on registration page

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  • Participant
    Level: Initiated
    Posts: 6
    The Next Wave on November 14, 2017 at 4:00 pm #11684

    Hello,

    I was super excited to find your two plugins so that I can have member types. However when I implemented: BuddyPress Xprofile Member Type Field and saves the field. I don’t see it on the registration.

    As the site is under dev I can’t post the link, but if the owners of the plugin can give me an option to provide it securely I’d appreciate the help.

    All I am needing is the field to show on the registration page.

    Hoping for some help.
    Thank you!

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on November 14, 2017 at 4:06 pm #11685

    Hi,
    I am sorry for the trouble.

    1. Is the member type field part of your base profile field group(BuddyPress only lists fields from the first profile field group on registration page)?

    2. If the answer to first question is yes, are you using any conditional field plugin? Also, Please make sure that member types are enable in the member type generator plugin(“Is Active should be checked).

    Please let me know and I will assist further.

    Thank you
    Ravi

  • Participant
    Level: Initiated
    Posts: 6
    The Next Wave on November 14, 2017 at 4:30 pm #11686

    Hello Ravi,

    Thank you for your quick reply.

    1) Yes
    2) Yes

    Thank you,
    Danielle

  • Participant
    Level: Initiated
    Posts: 6
    The Next Wave on November 14, 2017 at 4:34 pm #11687

    I am on KLEO theme if that helps any.

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on November 14, 2017 at 10:53 pm #11689

    Hi,

    Try after deactivate conditional field temporally and check if it see on registration page.

    Thank You
    Ravi

  • Participant
    Level: Initiated
    Posts: 6
    The Next Wave on November 15, 2017 at 2:34 pm #11698

    Hello,

    I am using this: https://codex.buddypress.org/administrator-guide/extended-profiles/

    I may have misunderstood your initial question about the conditional field plugin and that might actually be no….. I looked in my plugins but didn’t find anything about conditional fields.

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on November 15, 2017 at 8:33 pm #11703

    Hi,

    Okay, I have two more questions.

    1. Are you using ‘BuddyPress Member Type Generator’ plugin to create member type. If yes, Check if thery are active or not. You can check section ‘Member Type Status’ on edit member type page.
    2. Is any kind of member type dropdown with empty option is showing on registration page.

    Thank You
    Ravi

  • Participant
    Level: Initiated
    Posts: 6
    The Next Wave on November 16, 2017 at 2:30 pm #11716

    Hello,

    1. Yes and yes they are active.
    2. No nothing is showing at all.

    If you send me your email I can create a user account for you and you can see everything yourself….
    Thank you,
    Danielle

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on November 16, 2017 at 2:53 pm #11718
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 6
    The Next Wave on November 16, 2017 at 2:57 pm #11720
    This reply has been marked as private.

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This topic is: resolved