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Can not report user

  • Participant
    Level: Initiated
    Posts: 4
    John Travis on April 25, 2020 at 4:50 pm #29264

    I just uploaded the moderation plugin and upon testing the report user function it says user can not be reported. Does anyone know why I would be received that error. I’ve looked through the settings and don’t seem to see anything that would trigger that error. Please help.

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 25, 2020 at 5:01 pm #29265

    Hi John,
    Welcome to BuddyDev support forums.

    Is there any chance that the user is a site administrator? Currently, we have it disabled for site administrator users.

    please let me know and I will assist.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    John Travis on April 25, 2020 at 5:08 pm #29266

    No, I tried to test on on the admin and realized I couldn’t do that, but when I tested it on a subscriber I received the same message.

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 25, 2020 at 5:09 pm #29267

    Hi John,
    Thank you for the prompt reply.

    Which version of BuddyPress are you using? Are you using it with any custom theme? Please let me know and I will check quickly.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    John Travis on April 25, 2020 at 5:11 pm #29268

    I am using the BuddyBoss theme.

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 25, 2020 at 5:12 pm #29269

    Hi John,
    yes, It seems our latest update has a bug. Please allow me 30 mins to 1 hour to put an update.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    John Travis on April 25, 2020 at 5:21 pm #29270

    Thank you

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 25, 2020 at 5:28 pm #29271

    Thank you.

    Please upgrade to 1.3.3.
    There was a bug introduced in 1.3.2 causing it. The new release also contains ability to delegate management of reports to other roles.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    John Travis on April 25, 2020 at 6:04 pm #29272

    Do I need to reinstall I updated the plugin from my plugins page, but for some reason it stayed at version 1.3.2

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on April 25, 2020 at 6:08 pm #29273

    Hi John,
    If you have BuddyDev dashboard plugin installed and configured(with key), you can safely upgrade from plugins list screen.

    If it is not installed, Please install and configure BuddyDev dashboard. Alternatively, you can delete and reinstall if you do not want to use the BuddyDev dashboard plugin.

    Regards
    Brajesh

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