[Resolved] Cannot Create New Gallery

  • Participant
    Level: Initiated
    Posts: 10
    Olumuyiwa Orowale on #3173

    I’m testing Mediapress and it’s been absolutely great so far. I’m struggling to create a new gallery in the front end. The plugin is used in combination with Buddypress and each time I click on “Create a Gallery”, it takes me to the 404 page. I have created a page for Gallery for the Buddypress directory. I have also enabled Photos, video and audio gallery types. I have also checked WordPress permalink settings (and saved the settings) but this doesn’t work. I can’t figure out what else to do.

    Thanks in advance for your help with this.

  • Keymaster
    (BuddyDev Team)
    Posts: 24332
    Brajesh Singh on #3174

    Hi Olumuyiwa,
    Thank you for using MediaPress and my apologies for the inconvenience.

    Are you using any custom code too for MediaPress? Is it happening for user gallery(from profile?) Also, Can you please visit MediaPress->settings->Members and let me know what types have you enabled for the users?

    Thank you

  • Participant
    Level: Initiated
    Posts: 10
    Olumuyiwa Orowale on #3176

    Hi Brajesh,

    Thanks for the swift reply! Answers to your questions are:
    1. I’m not using any custom codes for Mediapress.
    2. Yes the problem occurs from user gallery. (when the user clicks “Create Gallery” the initial url reads something like: https://mysiteurl/buddypress-members-page/username/gallery/mediapress before redirecting to the 404 page. “Gallery” is a page I created for Mediapress)
    3. I have video, audio and photo enabled for all users

    Please advise, Thanks again.

  • Keymaster
    (BuddyDev Team)
    Posts: 24332
    Brajesh Singh on #3177

    Hi Olumuyiwa,
    Thank you for the prompt response.

    I am not sure what is causing as you seem to have it enabled properly. Can you please tell me which theme you are using ? Is it a BuddyPress specific theme?

    Thank you

  • Participant
    Level: Initiated
    Posts: 10
    Olumuyiwa Orowale on #3178

    I’m using Buddyboss Boss theme. It’s Buddypress specific. Hope this debug info can help:

    WordPress Version: 4.4.2
    Permalink Structure: /%postname%/

    Active Theme: Boss. Child Theme 2.1.0
    Parent Theme: Boss. Child Theme 2.1.0

    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, closed, spam, orphan, hidden, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed

    // Browser Details //
    Browser Name: Chrome
    Browser Version: 49.0.2623.87
    Browser User Agent String: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.87 Safari/537.36
    Platform: Windows
    // End Browser Section //

    PHP Version: 5.6.19
    PHP Extensions: Core,bcmath,calendar,ctype,date,ereg,filter,ftp,hash,iconv,json,mcrypt,SPL,odbc,pcre,Reflection,session,standard,mysqlnd,tokenizer,zip,zlib,libxml,dom,PDO,openssl,SimpleXML,wddx,xml,xmlreader,xmlwriter,cgi-fcgi,curl,gd,gettext,imap,mbstring,mysql,mysqli,Phar,pdo_mysql,pdo_sqlite,sockets,sqlite3,xsl,sqlsrv,pdo_sqlsrv,mhash
    GD enabled: Yes

    //GD Info
    GD Version: bundled (2.1.0 compatible)
    FreeType Support: 1
    FreeType Linkage: with freetype
    T1Lib Support:
    GIF Read Support: 1
    GIF Create Support: 1
    JPEG Support: 1
    PNG Support: 1
    WBMP Support: 1
    XPM Support: 1
    XBM Support: 1
    WebP Support: 1
    JIS-mapped Japanese Font Support:
    // End GD Info

    MySQL Version: 5.6.26
    Web Server Info: Microsoft-IIS/8.5

    WordPress Memory Limit: 40M
    PHP Safe Mode: No
    PHP Memory Limit: 256M
    PHP Upload Max Size: 10M
    PHP Post Max Size: 8M
    PHP Upload Max Filesize: 10M
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes
    WP_DEBUG: Disabled
    SCRIPT_DEBUG: Disabled

    // Table Prefix //
    Table Prefix: Zwv6b6Y_

    Show On Front: page
    Page On Front: Hoollaa (#649)
    Page For Posts: A Smart Saver’s Tricks (#89)

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: C:\Windows\Temp
    Use Cookies: On
    Use Only Cookies: On

    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server does not have the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.


    Advanced Database Cleaner: 2.0.0
    Akismet: 3.1.8
    Anti-Malware Security and Brute-Force Firewall: 4.15.49
    Anti-Spam by CleanTalk: 5.38.1
    bbPress: 2.5.8
    bbPress Notify (No-Spam): 1.10
    BP Login Redirect: 2.2
    BP Profile Search: 4.5.1
    BuddyBoss Wall: 1.2.1
    BuddyDev Dashboard: 1.0.1
    BuddyDrive: 1.3.3
    BuddyPress: 2.5.1
    BuddyPress Edit Activity: 1.0.6
    BuddyPress First Letter Avatar: 2.2.6
    BuddyPress Follow: 1.2.2
    BuddyPress Global Search: 1.1.3
    BuddyPress Groups Extras:
    BuddyPress Reorder Tabs: 1.0.7
    BuddyPress Username Changer: 1.2.1
    BuddyPress Xprofile Custom Fields Type: 2.4.3
    Contact Form 7: 4.4
    Coupon Creator: 2.2
    CSS3 Responsive Web Pricing Tables Grids: 10.1
    Custom 404 Pro: 1.4.4
    Easy Google Fonts: 1.3.9
    Email Templates: 1.1.3
    Events Manager: 5.6.2
    Form Maker: 1.8.30
    Frontend Uploader: 0.9.4
    GD bbPress Attachments: 2.3.1
    Invite Anyone: 1.3.9
    JCH Optimize: 2.0.3
    Login Security Solution: 0.55.0
    MailPoet Newsletters: 2.7.1
    MediaPress: 1.0.4
    MediaPress – Media View Counter: 1.0.0
    Page Builder by SiteOrigin: 2.3.2
    Page scroll to id: 1.6.0
    Paystack WooCommerce Payment Gateway: 1.0.0
    Post Views Counter: 1.2.0
    Really Simple SSL: 2.3.2
    Regenerate Thumbnails: 2.2.6
    Rename wp-login.php: 2.5.5
    Sabai: 1.3.28
    Sabai Directory: 1.3.28
    Sabai Google Maps: 1.3.28
    SiteOrigin Widgets Bundle: 1.5.9
    Slider Revolution: 5.1.6
    Subscribe To Comments: 2.3
    Toggle The Title: 1.4
    WaspThemes – Yellow Pencil Pro: 5.2.8
    WooCommerce: 2.5.5
    WordPress Popular Posts: 3.3.3
    WordPress Social Login: 2.3.0
    WP-Mail-SMTP: 0.9.5
    WP-Polls: 2.72
    WP Editor:
    WPFront User Role Editor: 2.12.4
    WP Smush: 2.1.5
    WP SpeedUp: 1.0
    YouTube Embed: 4.3.4

    // MediaPress Settings //

    active_components: members,groups
    default_status: private
    active_statuses: public,private,loggedin,friendsonly,followersonly,followingonly,groupsonly
    active_types: photo,video,audio,doc
    extensions: jpeg,jpg,gif,png,mp4,flv,mpeg,avi,mp3,wmv,midi,zip,gz,doc,pdf,docx,xls
    mpp_upload_space: 20
    mpp_upload_space_groups: 10
    show_upload_quota: 1
    default_storage: local
    enable_debug: 1
    has_gallery_directory: 1
    has_media_directory: 0
    activity_upload: 1
    autopublish_activities: create_gallery,add_media
    activity_photo_default_view: default
    activity_video_default_view: default
    activity_audio_default_view: default
    activity_doc_default_view: default
    show_orphaned_media: 0
    delete_orphaned_media: 1
    activity_media_display_limit: 5
    members_active_types: photo,video,audio,doc
    members_enable_type_filters: 1
    members_photo_gallery_default_view: default
    members_video_gallery_default_view: default
    members_audio_gallery_default_view: default
    members_doc_gallery_default_view: default
    groups_active_types: photo,video,audio,doc
    groups_photo_gallery_default_view: default
    groups_video_gallery_default_view: default
    groups_audio_gallery_default_view: default
    enable_group_galleries_default: yes
    contributors_can_edit: 1
    contributors_can_delete: 1
    groups_enable_my_galleries: 1
    galleries_per_page: 20
    media_per_page: 20
    media_columns: 4
    gallery_columns: 4
    show_gallery_description: 1
    show_media_description: 0
    enable_audio_playlist: 1
    enable_video_playlist: 1
    enable_media_comment: 1
    enable_gallery_comment: 1
    load_lightbox: 1
    enable_activity_lightbox: 1
    enable_gallery_lightbox: 1
    media_view_counter_count_uploader_views: 0
    media_view_counter_label_views: Total Views %d

    // End of MediaPress Settings //

  • Keymaster
    (BuddyDev Team)
    Posts: 24332
    Brajesh Singh on #3180

    Your settings seem perfect to me. There is no issue using MediaPress with Boss theme. The only thing that I can not say for sure if the webserver. Haven’t tested MediaPress with IIS.

    Are other plugin like(followers& BuddyDrive) working correctly or do their sub page is giving 404 too?

  • Participant
    Level: Initiated
    Posts: 10
    Olumuyiwa Orowale on #3182

    Hi Brajesh,

    Thanks for your kind help. Followers and BuddyDrive work just fine. I’m just not sure why creating a gallery isn’t working.

  • Keymaster
    (BuddyDev Team)
    Posts: 24332
    Brajesh Singh on #3184

    In that case MediaPress should work too.
    Can you please provide me temporary admin access to your site? Also, is the site live or in development mode ?

    Thank you

  • Participant
    Level: Initiated
    Posts: 10
    Olumuyiwa Orowale on #3186

    Hello Brajesh,

    I have sent you a private message with the details. The site is live. Thanks again.

  • Keymaster
    (BuddyDev Team)
    Posts: 24332
    Brajesh Singh on #3188

    Thank you.
    It was the Custom 404 Pro plugin causing issue. I have disabled it and the pages are working.
    Can you please check it now?

    Thank you

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This topic is: resolved