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[Resolved] Community Builder Pro – Profile menu on smartphones

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  • Participant
    Level: Initiated
    Posts: 16
    Christophe André on April 16, 2020 at 3:46 pm #28876

    Hi Brajesh,

    i hope you’re well.

    I use Community Builder Pro (last version) and i’m very happy with it. On smartphones the profile menu (Icon / label selected in customizing page) does not work correctly. Sometimes it appears and sometimes it disappears.

    Do you have an idea about this problem ?

    Best regards

    Christophe

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on April 16, 2020 at 6:17 pm #28881

    Hi Christophe,
    Thank you for using Community Builder Pro.

    It seems the issue relates to loading of font awesome icon set. Is there any chance you are testing on a slow network?

    Please do try switching between the CDN loaded font awesome files vs locally loaded(The option is under Advance/Misc) to see if it gets fixed.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 16
    Christophe André on April 22, 2020 at 10:49 am #29100

    Hi Brajesh

    sorry, i haven’t seen your reply.

    I’ll try that and will keep you informed.

    Best regards

    Christophe

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on April 22, 2020 at 10:54 am #29101

    Hi Christophe,
    Thank you.

    I look forward to hear your feedback.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 16
    Christophe André on April 23, 2020 at 6:33 am #29128

    Hi Brajesh

    the problem still alive.

    I’ve tested in your demo site and the problem is the same. I launch the demo then i go to the profile. It displays the activity and the profile tab and 3 dots for the menu on the right; everything’s ok at this point.

    When you clic on the 3 dots menu and choose friends (for example) the 3 dots menu disappears.

    Thank you for your help.

    Best regards.

    Christophe

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on April 23, 2020 at 6:37 am #29129

    Hi Christophe,
    Thank you for checking.

    Please do note that demo is using older version of Community Builder theme(we will upgrade the demo this Sunday with current theme). Did you upgrade to 2.0.6 and tried it?

    regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 16
    Christophe André on April 23, 2020 at 6:53 am #29130

    it doesn’t work on my Galaxy S9+ with Chrome but it’s ok on my wife’s iphone 8 with Safari or Firefox.

    If it can help you 😉

  • Participant
    Level: Initiated
    Posts: 16
    Christophe André on April 23, 2020 at 7:23 am #29132

    I didn’t see there was an update. It seem’s that the 2.0.6 solve this problem.

    Thank you Brajesh

    Best regards

    Christophe

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on April 23, 2020 at 5:47 pm #29172

    Thank you Christophe,
    I am glad it is resolved it 2.0.6.

    Regards
    Brajesh

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This topic is: resolved