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Conditional plugin not working

  • Participant
    Level: Initiated
    Posts: 6
    Bonsaiko on #8305

    Hello,

    I installed the conditional fields plugin and it seems to be ok:
    When account type = personal then the fields firstname and birthdate appear, and when I choose account type = professional, then these fields disappear and the VAT field appears.
    Until there, it’s working fine.
    the problem is when I validate the form:
    if i choose professional account and if I don”t fill all the required fields, then the form is loaded again, with the error messages, but the fields “firstname” and “birhtdate” appear – while they shouldn’t appear as it’s a profesional account.

    Could someone help me please ?

    Thanks a lot.

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 2447
    Ravi on #8308

    Hello Verran,

    Thanks for posting here. Please point me to the site so that I could help.

    Thank You
    Ravi

  • Participant
    Level: Initiated
    Posts: 6
    Bonsaiko on #8311

    Hello Ravi,

    Can this be done through pm ?
    The site is still in development and I can’t show it for now.
    Thanks

  • Keymaster
    (BuddyDev Team)
    Posts: 21518
    Brajesh Singh on #8312

    Hi Bonsaiko,
    Please use the “checkbox” here to mark the message as private and It will be invisible to others.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    Bonsaiko on #8314
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 21518
    Brajesh Singh on #8329

    Hi,
    Thank you for the details. As I tested I see that your theme is using a custom selectbox(using javascript). We don’t know the behaviour in that case.
    Can you please try it with twentyseventeen theme and let me know if you can reproduce the error.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    Bonsaiko on #8373
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 21518
    Brajesh Singh on #8380

    Hi,
    Is “Complete Pro” normal BuddyPress field type or a custom field type?
    Also, is the previous registration page still same?(I can check it then).

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 21518
    Brajesh Singh on #8665

    Closing as resolved due to lack of replies.

  • Participant
    Level: Initiated
    Posts: 6
    Bonsaiko on #9425

    Hello,

    Sorry for not answering sooner.
    “Compte pro” is a custom field.
    When the user choose his “account type” (which can be either “compte pro” or “compte personnel”), then it’s a condition.
    If the account is “compte pro” then it should display a custom field (“siret”).
    If not, then this siret field is not displayed.
    But the problem is: when I try to create an accoutn of type “perso”, the account is not create, it triggers an error saying that the siret is mandatory.
    So what I did, is that I unchecked “siret” from being mandatory. Now as it’s not mandatory, it’s working.
    But the problem is that this field should eb mandatory in case of “profesional” account type.
    See what I mean ?

    Thanks for your help.

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This topic is: not resolved