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Conflict with Conditional Profile Fields

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  • Participant
    Level: Initiated
    Posts: 13
    Gideon Noel Valera on December 2, 2020 at 3:41 pm #34740

    Hi,

    We are having an issue with Conditional Profile Fields for Buddypress. It seems that all the fields in Profile Settings are gone when we use and activate this plugin. Please see the screenshot: https://prnt.sc/vuf0dn

    The profile setting should supposedly look like these: https://prnt.sc/vuf2vm .

    We troubleshoot the site using health check & troubleshooting plugin, and came out to a conclusion that this is the conflicting plugin. This plugin is crucial to our site, yet used it as a conditional field for choosing address from Region down to neighborhood level.

    Please help us with this.

    Regards,
    Gino.

  • Keymaster
    (BuddyDev Team)
    Posts: 24577
    Brajesh Singh on December 2, 2020 at 8:21 pm #34743

    Hi Gino,
    Welcome to BuddyDev forums.

    Thank you for sharing the details and the screenshots.

    From the screenshot, It seems to me that you are using Youzer plugin. We do not have compatibility with this plugin. The Youzer plugin changes the markup of the front end render contents. Conditional profile fields plugin relies on the markup to show/hide the fields.

    Please let me know if you are not using Youzer. In that I will need access to your theme and will be adding support for ti.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 13
    Gideon Noel Valera on December 7, 2020 at 8:29 am #34776
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  • Keymaster
    (BuddyDev Team)
    Posts: 24577
    Brajesh Singh on December 8, 2020 at 6:56 pm #34788

    Hi Gino,
    Thank you for the details.

    Please link to the site and I will check quickly. I do not need FTP currently. If required, I will let you know.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 13
    Gideon Noel Valera on December 9, 2020 at 1:31 am #34796
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  • Participant
    Level: Initiated
    Posts: 13
    Gideon Noel Valera on December 10, 2020 at 4:29 am #34799
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  • Participant
    Level: Initiated
    Posts: 1
    afifosh on December 10, 2020 at 5:37 pm #34803

    i am looking to add birthdate if age is less than 18 year other required fields is required in case if his age more than 18 year other fields sill be requires

  • Keymaster
    (BuddyDev Team)
    Posts: 24577
    Brajesh Singh on December 10, 2020 at 10:08 pm #34805

    Hi Gino,
    Please provide me your error log. I have disabled the conditional field plugin and still your profile fields are not accessible. It shows that there was a fatal error on the site.

    Please share the error log.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 24577
    Brajesh Singh on December 10, 2020 at 10:09 pm #34806

    Hi @afifosh,
    Welcome to BuddyDev forums.

    I am sorry, The age/date fields are not supported by the conditional for using with conditional operators.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 13
    Gideon Noel Valera on December 13, 2020 at 2:12 am #34836
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