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Contact Form 7

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  • Participant
    Level: Initiated
    Posts: 17
    Madhavi on May 19, 2018 at 10:21 am #15186

    Hi, I am using contact form 7 in my website, It was working fine when i used my mail as gmail. Now sending is changed it is a outlook mail with domain extension and am not receiving any mail, but at front end mail sent is displaying.

  • Keymaster
    (BuddyDev Team)
    Posts: 24599
    Brajesh Singh on May 19, 2018 at 10:36 am #15189

    I will suggest turning of the new extension or downgrading to old.

    Also, you should contact the support of CF7, they will be able to assist you better.

    Best regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 17
    Madhavi on May 19, 2018 at 10:39 am #15191

    How can we download the old version. Sir I have not updated the plugin it’s the same but when i use sending mail on submit as xyz@gmail.com it is working but when i use xyz@domain.com it’s not working sir. and xyz@domain.com is the id we use for outlook account.

  • Participant
    Level: Initiated
    Posts: 17
    Madhavi on May 19, 2018 at 10:42 am #15193

    The same plugin is working fine with xyz@domain2.com but here this mail id is used for zohoo login. My question is does contact form 7 supports outlook is this problem with the medium.

  • Keymaster
    (BuddyDev Team)
    Posts: 24599
    Brajesh Singh on May 19, 2018 at 10:45 am #15194

    Try using a smtp plugin and see if it works.

  • Participant
    Level: Initiated
    Posts: 17
    Madhavi on May 19, 2018 at 10:46 am #15195

    No sir, installed easy wp SMTP and some other SMTP plugin it works fine when am using gmail, zoho and yahoo but it is not working for outlook.

  • Keymaster
    (BuddyDev Team)
    Posts: 24599
    Brajesh Singh on May 19, 2018 at 10:47 am #15196

    If it is only your own outlook email, you can add the doman to safe list as explained here

    https://stackoverflow.com/questions/20213459/contact-7-form-email-not-received-in-outlook-com

    For all users, I will suggest contacting CF7 support.

  • Participant
    Level: Initiated
    Posts: 17
    Madhavi on May 19, 2018 at 11:06 am #15200
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  • Participant
    Level: Initiated
    Posts: 17
    Madhavi on May 19, 2018 at 11:30 am #15201
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24599
    Brajesh Singh on May 20, 2018 at 3:51 am #15206
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