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Custom Profile Tabs – new subnav button is not responding #2

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  • Participant
    Level: Initiated
    Posts: 6
    mh4buddy on April 5, 2024 at 5:08 pm #52307

    Hi!

    I just purchased this plugin membership, and I am having this same problem.
    The console doesn’t even show anything when I click.
    All I get is in network traffic of Dev Tool, and has to do with a data item event.

    data:application/x-font-woff;charset=utf-8;base64,d09GRgABAAAAAHvwAAsAAAAA3EgAAQAAAAAAAAAAAAAAAAAAAAAAAAAAAABHU1VCAAABCAAAADMAAABCsP6……………

    https://ibb.co/nwGhX65
    https://ibb.co/VWMRQfQ

    I will update with list of current plugins later but first I have a question.
    We already have code in functions.php for customizing BuddyPress tabs, does this need to be removed for this plugin to work? Is BuddyPress tab code in bp-custom.php any different, will it cause possible conflict?

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on April 9, 2024 at 12:14 am #52314

    Hi,
    Thank you for reporting the issue and creating new topic for it.

    It seems to be a conflict with one of your currently active plugins or theme.

    Please visit Tools->Site Health-> Info and share the list of active plugins/themes from there. We will look into it and assist you.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    mh4buddy on April 11, 2024 at 11:00 pm #52336
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on April 15, 2024 at 11:15 am #52348
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 6
    mh4buddy on April 26, 2024 at 7:16 pm #52405

    Hi!
    I finally had a chance to follow Your request.
    I went ahead and disabled all plugins a few at a time.
    I narrowed it down to our theme, UReg, which requires 2 plugins:
    WGL Extensions
    Ureg Core
    If I just deactivate those two required plugins but leave Ureg active, The Buddy Dev Profile Tab shows blank: screenshot: https://ibb.co/SVMDtcm

    If I change the theme to 2024, then all the new sub navs are displaying that I have clicked many times for testing!

    Ureg is a really nice new BuddyPress theme: https://themeforest.net/item/ureg-buddypress-community-wordpress-theme/45654312

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on April 28, 2024 at 12:51 pm #52419

    Hi,
    Thank you for taking time to investigate.

    We will need a copy of their theme & plugins to troubleshoot it. Please let me know if you are able to share it? We should be able to have a solution within 2-3 working days of the access to their code.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 6
    mh4buddy on May 1, 2024 at 8:44 pm #52447
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on May 1, 2024 at 10:00 pm #52449
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 6
    mh4buddy on May 2, 2024 at 12:46 am #52452

    Yea, BPS was also jamming up my site as well because of hidden file protection. I moved the two plugin zips over to cryptpad, here are the downlown links.

    https://cryptpad.fr/file/#/2/file/ycirp+ZQcqzMpQHSrQcdsPMW/

    https://cryptpad.fr/file/#/2/file/9Vp47AV4-oRybTEZsu3Zglx2/

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on May 6, 2024 at 6:45 am #52477

    Hello,

    I have checked it and it conflicts with theme functionality which overrides the default admin meta box layout and converts it to tabbed one. You can use the following code to fix this

    
add_action( 'admin_enqueue_scripts', function () {
	$screen = get_current_screen();

	if ( ! isset( $screen->id ) || ! in_array( $screen->id, array( 'bpptc_profile_tab' ) ) ) {
		return;
	}

	if ( class_exists('\WGL_Extensions\WGL_Framework_Global_Variables' ) ) {
		wp_dequeue_style( \WGL_Extensions\WGL_Framework_Global_Variables::get_theme_slug() . '-admin' );
	}

	wp_dequeue_script( 'wgl-extensions-metaboxes' );
}, 20 );

    You can place this bp-custom.php file or your theme “functions.php” file. Please give it a try and let me know if it helps or not.

    Refer this if you do not know what is bp-custom file
    https://buddydev.com/docs/buddypress-guides/what-is-bp-custom-php/

    Regards
    Ravi

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