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Custom Profile Tabs – new subnav button is not responding #2

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  • Participant
    Level: Initiated
    Posts: 5
    mh4buddy on April 5, 2024 at 5:08 pm #52307

    Hi!

    I just purchased this plugin membership, and I am having this same problem.
    The console doesn’t even show anything when I click.
    All I get is in network traffic of Dev Tool, and has to do with a data item event.

    data:application/x-font-woff;charset=utf-8;base64,d09GRgABAAAAAHvwAAsAAAAA3EgAAQAAAAAAAAAAAAAAAAAAAAAAAAAAAABHU1VCAAABCAAAADMAAABCsP6……………

    https://ibb.co/nwGhX65
    https://ibb.co/VWMRQfQ

    I will update with list of current plugins later but first I have a question.
    We already have code in functions.php for customizing BuddyPress tabs, does this need to be removed for this plugin to work? Is BuddyPress tab code in bp-custom.php any different, will it cause possible conflict?

  • Keymaster
    (BuddyDev Team)
    Posts: 24238
    Brajesh Singh on April 9, 2024 at 12:14 am #52314

    Hi,
    Thank you for reporting the issue and creating new topic for it.

    It seems to be a conflict with one of your currently active plugins or theme.

    Please visit Tools->Site Health-> Info and share the list of active plugins/themes from there. We will look into it and assist you.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 5
    mh4buddy on April 11, 2024 at 11:00 pm #52336
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24238
    Brajesh Singh on April 15, 2024 at 11:15 am #52348
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 5
    mh4buddy on April 26, 2024 at 7:16 pm #52405

    Hi!
    I finally had a chance to follow Your request.
    I went ahead and disabled all plugins a few at a time.
    I narrowed it down to our theme, UReg, which requires 2 plugins:
    WGL Extensions
    Ureg Core
    If I just deactivate those two required plugins but leave Ureg active, The Buddy Dev Profile Tab shows blank: screenshot: https://ibb.co/SVMDtcm

    If I change the theme to 2024, then all the new sub navs are displaying that I have clicked many times for testing!

    Ureg is a really nice new BuddyPress theme: https://themeforest.net/item/ureg-buddypress-community-wordpress-theme/45654312

  • Keymaster
    (BuddyDev Team)
    Posts: 24238
    Brajesh Singh on April 28, 2024 at 12:51 pm #52419

    Hi,
    Thank you for taking time to investigate.

    We will need a copy of their theme & plugins to troubleshoot it. Please let me know if you are able to share it? We should be able to have a solution within 2-3 working days of the access to their code.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 5
    mh4buddy on May 1, 2024 at 8:44 pm #52447
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24238
    Brajesh Singh on May 1, 2024 at 10:00 pm #52449
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 5
    mh4buddy on May 2, 2024 at 12:46 am #52452

    Yea, BPS was also jamming up my site as well because of hidden file protection. I moved the two plugin zips over to cryptpad, here are the downlown links.

    https://cryptpad.fr/file/#/2/file/ycirp+ZQcqzMpQHSrQcdsPMW/

    https://cryptpad.fr/file/#/2/file/9Vp47AV4-oRybTEZsu3Zglx2/

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