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Discussion Topics are not being deleted on Moderation

  • Participant
    Level: Initiated
    Posts: 16
    Debbie Lominick on #42308

    I have screenshots that I would like to send you. When a user creates a discussion topic, it comes into the moderation queue as expected however when the moderator deletes the topic, the system shows the topic on the site for all users.

    Until the moderator makes an action, the discussion topic is not visible.

    I have screenshots if there is a way for me to send you an word document attachment.

    Thanks!

  • Keymaster
    (BuddyDev Team)
    Posts: 21083
    Brajesh Singh on #42309

    Hi Debbie,
    I am sorry for the issue.
    We haven’t seen it before. Are you sure you deleted the topic and not the log?

    Please use any online service to share screenshot.

    Here are some examples
    https://imgbb.com/
    https://prnt.sc/

    or any other of your choice.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 16
  • Participant
    Level: Initiated
    Posts: 16
    Debbie Lominick on #42404

    Sorry – I posted these to the wrong ticket in BuddyDev. Can you look at this ASAP? We are going live and need to have this working.

  • Participant
    Level: Initiated
    Posts: 16
    Debbie Lominick on #42405
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 16
    Debbie Lominick on #42421

    Could I get an update on this ticket please? Thanks!

  • Keymaster
    (BuddyDev Team)
    Posts: 21083
    Brajesh Singh on #42423

    Hi Debbie,

    1. Moderation was inactive on the site when i checked today.
    2. Can you please mark a topic in moderation to allow me testing the deletion from there?

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 16
    Debbie Lominick on #42438

    I have turned moderation back on. Sorry, we are importing content into the site and so had it turned off. I have also added a post. Since we have moderation turned to auto, it will automatically be flagged for moderation.

    Thank you so much for your help.

  • Keymaster
    (BuddyDev Team)
    Posts: 21083
    Brajesh Singh on #42440

    Hi Debbie,
    Thank you.

    I have checked and I can see the issue.

    I will update you tomorrow again on this.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 21083
    Brajesh Singh on #42446

    Hi Debbie,
    Hope you are doing well.

    I am sorry, I will be needing 1-2 more days and will be able to publish on Monday. I am facing a minor issue with BuddyBoss platform on my local dev and it seems it will need a little bit more time.

    I am very sorry for this delay.

    Brajesh

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