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[Resolved] Email Restrict not working

  • Participant
    Level: Initiated
    Posts: 3
    Krista Neher on #11634

    I just installed the Restrict Email plugin and it does not appear to be working. Have I missed a step?

    This is a fresh install of the following:
    WordPress 4.8.3
    Boss. Child Theme
    LearnDash LMS 2.4.7
    BuddyPress 2.9.2

    The site is an online training site for a private company and I want only people with the company email address to be able to access the site. I’ve entered the @companyemail.com under Restrict Email Domains settings however users who are not employees are able to enter the site.

    Please help.

  • Keymaster
    (BuddyDev Team)
    Posts: 19859
    Brajesh Singh on #11635

    Hi Krista,
    I am sorry for the inconvenience.

    Can you please link me to a screenshot of your plugin settings page?

    Also, is it the normal BuddyPress registration on the site?

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 3
    Krista Neher on #11648
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 19859
    Brajesh Singh on #11650

    Hi Krista,
    Thank you.
    1. I have marked your reply as private. Please never share any login detaiils in public. Also, I will suggest immediately changing the password. In future, Please use the “Set as private reply” checkbox below the form to send any credentials. Please do share the password after the changing.

    2. I have checked on the site and the registration is disabled. Should I enable and then check it?

    3. The plugin restricts registration. It means any user with an email from some other site(not specified in the list) will not be able to register. It does not restrict login for your existing user.

    If you allow me to enable the registration, I can quickly check why It is not restricting.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 3
    Krista Neher on #11651
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 19859
    Brajesh Singh on #11652
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 3
    Krista Neher on #11654
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 19859
    Brajesh Singh on #11659
    This reply has been marked as private.

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This topic is: resolved