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[Resolved] Error: Loading the group updates. Please wait.

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  • Participant
    Level: Initiated
    Posts: 10
    Rik on October 13, 2023 at 5:08 am #50731

    How do I fix the issue “Loading the group updates. Please wait.”?

    I have this loading issue with all of my groups.

    Best

    Rik

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on October 13, 2023 at 8:23 am #50732

    Hi Rick,
    Thank you for the question.
    This means your server is sending corrupted ajax response. The most probable reason is some code throwing notice/error.

    I will suggest toggling plugins to see if you can identify the source.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 10
    Rik on October 16, 2023 at 5:13 pm #50740

    Hi Brajesh,

    The issue was caused by an environment setting in the SiteGround Speed Optimizer plug-in. Under the environment tab is the heartbeat setting. It was switched off by default for the frontend for site performance reasons. I modified the WordPress heartbeat for the site frontend which solved the problem.

    Best
    Rik

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on October 17, 2023 at 12:01 am #50745

    Hi Rik,
    That’s good news!

    I am glad you found the issue and resolved it .

    Regards
    Brajesh

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This topic is: resolved