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Error message in Buddypress Moderation Tools

  • Participant
    Level: Enlightened
    Posts: 28
    Erotopia on May 3, 2026 at 12:31 pm #56241

    I’m not sure if this is related, but we’re also experiencing an issue with BuddyPress.

    When attempting to delete a term in wp-admin, we get a similar error message. We’ve discovered that the issue disappears when BuddyPress is deactivated.

    This started occurring after we accumulated a large number of terms in a custom taxonomy called “Series”, which is used by the PublishPress Series plugin. At the moment, we have 440+ terms in that taxonomy, and the number is steadily increasing.

    I haven’t yet tested reporting an item with Moderation Tools while BuddyPress is deactivated to see if there is a connection.

  • Keymaster
    (BuddyDev Team)
    Posts: 25457
    Brajesh Singh on May 3, 2026 at 10:21 pm #56244

    Hi,
    I am not sure but it seems there is something causing issue with database write. The reports are not being saved at all(Is there any chance the database crashed earlier? That might mark some tables read only).

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 28
    Erotopia on May 4, 2026 at 6:25 am #56245

    Hi,

    Were you able to see any error messages on your end?

    I’ve run WP-Optimize and also performed a “check table” on all database tables, and everything appears to be OK. Is there any specific table I should inspect more closely?

    Also, is it possible to test Moderation Tools with BuddyPress deactivated?

    As I mentioned earlier, we’re seeing a strange issue when trying to delete a term in wp-admin — it results in an “unexpected error.” That problem disappears as soon as BuddyPress is deactivated.

    Since BuddyPress behaves a bit oddly in that situation, I’m wondering if the two issues could be related.

  • Keymaster
    (BuddyDev Team)
    Posts: 25457
    Brajesh Singh on May 5, 2026 at 11:04 am #56247

    Hi,
    Thank you for the reply.

    1. The Moderation tools currently depends on BuddyPress/BuddyBoss hooks and will ntot work without it.

    2. The problem is with reports table bpmts_moderation_reports

    Are you able to create BuddyPress activity or other related content now?

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 28
    Erotopia on May 5, 2026 at 11:37 am #56249

    Yes, I’m able to post updates and comments in the activity stream, send messages, add and remove friends, etc., without any issues.

    The problem only occurs in wp-admin when trying to create or delete a term (category, series, or tag) while BuddyPress is active — that’s when I get the error message. My assumption is that BuddyPress hooks into something after terms are created or deleted, and that the issue might be happening somewhere in that process.

    As for front-end usage, I haven’t received any reports from users about problems creating content in BuddyPress.

  • Keymaster
    (BuddyDev Team)
    Posts: 25457
    Brajesh Singh on May 5, 2026 at 8:43 pm #56250

    Thank you.
    Just one more question:-

    1. Are you able to report any content(other than user?)

    2. is the reports table present and marked as clean?

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 28
    Erotopia on May 6, 2026 at 6:44 am #56255

    I get the same error no matter what I try to report, user, post, BP activity, BBPress post or reply.

    The table bpmts_moderation_reports exists and check table responds OK.

  • Keymaster
    (BuddyDev Team)
    Posts: 25457
    Brajesh Singh on May 6, 2026 at 10:29 am #56256

    Hi,
    Thank you for the reply.

    This is strange and I have never seen anything like this before. The problem is with report saving as the error message is from that action.

    Do you have any staging environment? I will need to debug a bit(specially the insert query) and see what is causing the failure.

    Please let em know if an staging environment is available and you can provide me temporary access to that.

    Regards
    Bajesh

  • Participant
    Level: Enlightened
    Posts: 28
    Erotopia on May 6, 2026 at 11:30 am #56257

    Yes, it’s very strange.

    Do you think this could be related to the other issue we’re experiencing with BuddyPress and terms, or are they likely unrelated?

    At the moment, we don’t have a staging environment set up, but we’re planning to arrange one — it might take a bit of time, possibly until the weekend.

    In the meantime, we could take the site offline for a maintenance window and create a full database dump right before you begin, in case anything goes wrong.

    Let me know what you think.

  • Keymaster
    (BuddyDev Team)
    Posts: 25457
    Brajesh Singh on May 6, 2026 at 6:35 pm #56258

    Hi,
    Thank you for the reply.

    I am not sure as I have never seen this issue. I will need access for 1-3 hours max(most probably less than 30 mins). I need access to sftp/ftp to allow me change file specially call to save method on Report) and trace the issue.

    If you can allow me that widow, that would be perfect. My changes will have no affect on database but feel free to take a backup.

    Regards
    Brajesh

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