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File Size Limit Upload for MediaPress?

  • Participant
    Level: Initiated
    Posts: 1
    Mia Cross on #16930

    We’re using your plugin on our site and when uploading a video we received this error message:

    “FILENAME.mp4(294 mb)x HTTP Error.”

    In all of our settings, our max upload size is set to infinite. Is there a maximum upload size somewhere within the code? When we reduced the size of the file we were trying to upload, it uploaded perfectly but the original still will not upload and we get this error every time.

    Please advise us on how to solve this issue.

    Thank you!

  • Keymaster
    (BuddyDev Team)
    Posts: 21763
    Brajesh Singh on #16931

    Hi Mia,
    Welcome to BuddyDev.

    I am sorry I forgot to reply to your email.

    The problem is most probably with php file upload settings or timing.

    Please visit Dashboard->MediaPress->Tools and let me know the details. Specially, I will need the following details

    
    PHP Upload Max Size    
    PHP Post Max Size
    PHP Upload Max Filesize
    PHP Time Limit
    
    

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 1
    Mia Cross on #16934

    Hello,

    I’ve checked the information. You’ll find it below:

    PHP Upload Max Size – 500M
    PHP Post Max Size – 500M
    PHP Upload Max Filesize – 500M
    PHP Time Limit – 300

    Let me know if you need any more info.

    Thank you!

  • Keymaster
    (BuddyDev Team)
    Posts: 21763
    Brajesh Singh on #16937

    Thank you Mia.
    The only limiting factor I see is the time Limit.

    I can manage the time limit restriction inside the script itself.

    For now, Can you please try changing it to a large value. It is set to 5 minutes(300 seconds) for now.

    You can change the value in php.ini for the following settin

    
    max_execution_time = 1200
    

    Let us try with 20 minutes just for testing.

  • Participant
    Level: Initiated
    Posts: 5
    FRUOR CANARY DESIGN S.L. on #35148

    Hello, same error for big files…
    PHP memory_limit – 2056M
    PHP max_execution_time = 3000
    PHP Upload Max Size – 260M
    PHP Post Max Size – 250M
    PHP Upload Max Filesize – 250M

  • Participant
    Level: Initiated
    Posts: 5
    FRUOR CANARY DESIGN S.L. on #35149

    Maybe better this info…

    // Generated by the MediaPress Debug tool //

    Multisite: No

    WordPress Version: 5.3.6
    Permalink Structure: /%postname%/

    Active Theme: GeneratePress Child 1.0
    Parent Theme: GeneratePress Child 1.0

    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, closed, spam, orphan, hidden, expired, advert_tmp

    // Browser Details //
    Browser Name: Firefox
    Browser Version: 84.0
    Browser User Agent String: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:84.0) Gecko/20100101 Firefox/84.0
    Platform: Windows
    // End Browser Section //

    PHP Version: 7.2.34
    PHP Extensions: Core,date,libxml,openssl,pcre,zlib,bz2,calendar,ctype,hash,filter,ftp,gettext,gmp,SPL,iconv,pcntl,readline,Reflection,session,standard,SimpleXML,sockets,mbstring,tokenizer,xml,cgi-fcgi,mysqlnd,bcmath,curl,dba,dom,enchant,fileinfo,gd,imagick,imap,intl,json,ldap,exif,mysqli,odbc,PDO,pdo_mysql,PDO_ODBC,pdo_pgsql,pdo_sqlite,pgsql,Phar,posix,pspell,redis,soap,sodium,sqlite3,sysvmsg,sysvsem,sysvshm,tidy,xmlreader,xmlrpc,xmlwriter,xsl,zip,ionCube Loader,Zend OPcache
    GD enabled: Yes

    //GD Info
    GD Version: bundled (2.1.0 compatible)
    FreeType Support: 1
    FreeType Linkage: with freetype
    GIF Read Support: 1
    GIF Create Support: 1
    JPEG Support: 1
    PNG Support: 1
    WBMP Support: 1
    XPM Support: 1
    XBM Support: 1
    WebP Support: 1
    BMP Support: 1
    JIS-mapped Japanese Font Support:
    // End GD Info

    MySQL Version: 5.5.65-MariaDB
    Web Server Info: Apache

    WordPress Memory Limit: 40M
    PHP Safe Mode: No
    PHP Memory Limit: 1024M
    PHP Upload Max Size: 250M
    PHP Post Max Size: 260M
    PHP Upload Max Filesize: 250M
    PHP Time Limit: 800
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes
    WP_DEBUG: Enabled
    SCRIPT_DEBUG: Disabled

    // Table Prefix //
    Table Prefix: wp_

    Show On Front: page
    Page On Front: Frontpage (#27)
    Page For Posts: Actividad (#7)

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /var/lib/php/session
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.

    ACTIVE PLUGINS:

    Admin Menu Editor Pro: 2.8.2
    AJAX Thumbnail Rebuild: 1.13
    All In One SEO Pack: 3.6.2
    Asesor de Cookies RGPD: 0.31
    bbPress: 2.6.6
    Block, Suspend, Report for BuddyPress (Pro): 2.0.4
    BP Messages Tool: 2.1
    BP Non Editable Profile Fields: 1.0.1
    BP Profile Search: 5.3.3
    BP Profile Shortcodes Extra: 2.5.2
    BP Redirect: 1.0.0
    BP Simple Front End Post: 1.3.8
    BuddyBlog: 1.3.5
    BuddyPress: 5.2.0
    BuddyPress Follow: 1.2.2
    BuddyPress Matchmaking: 1.2
    BuddyPress Profile Completion: 1.0.3
    BuddyPress Recent Profile Visitors: 1.6.0
    BuddyPress Xprofile Custom Field Types: 1.1.5
    Classic Editor: 1.5
    CM Business Directory Pro: 1.9.1
    CommentPress: 2.6.6
    Conditional Profile Fields for BuddyPress: 1.2.4
    Custom Post Type UI: 1.6.2
    Custom Profile Menu for BuddyPress: 1.0.1
    Device Mockups: 1.8.2
    Duplicator: 1.3.28
    Dynamic Visibility for Elementor: 3.0.1
    Easy Google Fonts: 1.4.4
    Easy Watermark: 1.0.6
    Elementor: 2.9.7
    Elementor Pro: 2.6.5
    ElementsKit Lite: 1.4.8
    Exclusive Addons Elementor: 2.0.1
    Exclusive Team Elementor: 1.2.3
    GEO my WP: 3.5
    GMW Add-on – Buddypress Members Directory Geolocation: 1.5.6
    Google Language Translator: 6.0.6
    GS Posts Widget Lite: 1.2.1
    iFlyChat: 4.6.4
    If Menu – Visibility control for menu items: 0.15
    Indeed Ultimate Membership Pro: 8.7.2
    IntelliWidget Per Page Custom Menus and Dynamic Content: 2.3.9.2
    Invite Anyone: 1.4.0
    Livemesh Addons for Elementor: 2.8
    Loco Translate: 2.3.3
    Make Column Clickable Elementor: 1.3.1
    MediaPress: 1.4.9
    MediaPress – Media View Counter: 1.0.0
    MediaPress Local Transcoder: 1.0.1
    MediaPress Media Moderator: 1.0.8
    MediaPress Media Rating: 1.1.1
    Mega Addons For Elementor: 1.6
    Piotnet Addons For Elementor: 2.4.0
    Popup Trigger URL for Elementor Pro: 1.0.1
    ShareThis Reaction Buttons: 1.1.5
    Taxonomy Images: 1.0
    Unlimited Elements for Elementor: 1.4.27
    WordPress Popular Posts: 5.1.0
    WordPress Responsive Age Verification: 1.3.0
    WP Adverts: 1.4.1
    WP Adverts – BuddyPress Integration: 1.1.2
    WP Content Copy Protection & No Right Click: 2.3
    WP Menu Icons: 2.0.3
    WP Real Media Library (Free): 4.7.4
    Youzer: 2.5.0
    Youzer – Buddypress Membership Restrictions: 1.0.0
    Youzer – Buddypress Moderation: 1.0.3

    // MediaPress Settings //

    active_components: sitewide,members,groups
    default_status: public
    active_statuses: public,private,friendsonly,followersonly,followingonly,groupsonly
    active_types: photo,video,audio,doc
    extensions: jpeg,jpg,gif,png,mp4,flv,mpeg,avi,mp3,wmv,midi,zip,gz,doc,pdf,docx,xls
    size_thumbnail: 200,200,1
    size_mid: 350,350,1
    size_large: 1000,1000,1
    single_media_size: mid
    lightbox_media_size: mid
    mpp_upload_space: 50000000
    mpp_upload_space_groups: 50000000
    show_upload_quota: 0
    show_max_upload_file_size: 1
    default_storage: local
    enable_file_upload: 1
    enable_remote: 0
    enable_remote_file: 0
    download_remote_file: 0
    enable_oembed: 1
    enable_debug: 1
    enable_gallery_archive: 1
    gallery_archive_slug: site-galleries
    gallery_permalink_slug: site-gallery
    sitewide_active_types: photo,video
    sitewide_photo_gallery_default_view: default
    sitewide_video_gallery_default_view: default
    has_gallery_directory: 1
    activity_upload: 0
    activity_disable_auto_file_browser: 1
    activity_photo_default_view: default
    activity_video_default_view: default
    activity_audio_default_view: default
    activity_doc_default_view: default
    show_orphaned_media: 0
    delete_orphaned_media: 0
    activity_media_display_limit: 1
    members_active_types: photo,video
    members_enable_type_filters: 1
    members_photo_gallery_default_view: default
    members_video_gallery_default_view: default
    groups_active_types: photo,video,doc
    groups_photo_gallery_default_view: default
    groups_video_gallery_default_view: default
    groups_doc_gallery_default_view: default
    enable_group_galleries_default: yes
    contributors_can_edit: 1
    contributors_can_delete: 1
    groups_enable_my_galleries: 1
    galleries_per_page: 20
    media_per_page: 20
    media_columns: 5
    gallery_columns: 5
    show_gallery_description: 0
    show_media_description: 0
    enable_audio_playlist: 1
    enable_video_playlist: 1
    gdoc_viewer_enabled: 1
    enable_media_comment: 1
    enable_gallery_comment: 1
    load_lightbox: 1
    lightbox_media_only: 0
    enable_activity_lightbox: 1
    enable_gallery_lightbox: 1
    enable_lightbox_in_gallery_media_list: 1
    lightbox_disabled_types: doc
    mpp-rating-rateable-components: sitewide,members,groups
    mpp-rating-rateable-types: photo,video
    mpp-rating-required-permission: loggedin
    mpp-rating-appearance: single_media,light_box,single_gallery
    media_view_counter_count_uploader_views: 1
    media_view_counter_label_views: Vista %d veces

  • Keymaster
    (BuddyDev Team)
    Posts: 21763
    Brajesh Singh on #35151

    Hi,
    MediaPress does not have any upper or lower limit on the file size. It is the server that applies the limits.

    Please see the previous replies or contact hosting support for troubleshooting.

    Regards
    Brajesh

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