I want to ask for help…
How install MediaPress Local Transcoder?
I have already installed FFmpeg v4.2.2, Composer v1.10.5 , php-ffmpeg/php-ffmpeg v0.16 and php-ffmpeg/extras v0.3.1
But backgroud show : Transcoder needs FFMPEG. You don’t seem to have it installed.
Transcoder Status: queued.
how can I do the next step..
Sorry for the inconvenience. You are getting this notice because of plugin unable to find “FFmpeg” package on your server. Please let me know what kind of web hosting you are on. Is it shared or individual or you are testing with a local server. Please try the following command if you have access to the terminal
which ffmpeg 2>/dev/null
We use this command to check the existence of the FFmpeg. Please let me know what you get.
Thanks for your replay.
It’s a individual server : Linux version 3.10.0-1062.18.1.el7.x86_64 (firstname.lastname@example.org) (gcc version 4.8.5 20150623 (Red Hat 4.8.5-39) (GCC) ) #1 SMP Tue Mar 17 23:49:17 UTC 2020
and ” which ffmpeg 2>/dev/null ” –>
ffmpeg version N-97611-g5767a2e Copyright (c) 2000-2020 the FFmpeg developers
built with gcc 9.1.0 (GCC)
libavutil 56. 43.100 / 56. 43.100
libavcodec 58. 82.100 / 58. 82.100
libavformat 58. 42.102 / 58. 42.102
libavdevice 58. 9.103 / 58. 9.103
libavfilter 7. 80.100 / 7. 80.100
libswscale 5. 6.101 / 5. 6.101
libswresample 3. 6.100 / 3. 6.100
ps. Pianohaus is my username.
- This reply was modified 2 years, 9 months ago by pianohaus.
We will suggest to hire someone to troubleshoot it for you. We do not provide support for MPP Local transcoder as a lot depends on server and not on the code.
The code part is only responsible for executing ffmpeg binary.
Some of the issues that might cause it:-
– Can your www-data(or user under which web server runs) is capable of running the ffmpeg process?
– If you are on ubuntu, Please make sure that FFMPEG was not installed via SNAp. snap installed packages are restricted. I will suggest uninstalling and then installing via apt
Please check the last 2, if that does not solve your issue, You will need someone to treoubleshoot it on your server.
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