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How install MediaPress Local Transcoder? after installation of ffmpeg4.2.2

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  • Participant
    Level: Initiated
    Posts: 5
    pianohaus on #29409

    Hi, everyone

    I want to ask for help…

    How install MediaPress Local Transcoder?

    I have already installed FFmpeg v4.2.2, Composer v1.10.5 , php-ffmpeg/php-ffmpeg v0.16 and php-ffmpeg/extras v0.3.1

    But backgroud show : Transcoder needs FFMPEG. You don’t seem to have it installed.

    Transcoder Status: queued.

    how can I do the next step..

    Thanks

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 2459
    Ravi on #29413

    Hello Pianohous,

    Sorry for the inconvenience. You are getting this notice because of plugin unable to find “FFmpeg” package on your server. Please let me know what kind of web hosting you are on. Is it shared or individual or you are testing with a local server. Please try the following command if you have access to the terminal

    
    which ffmpeg 2>/dev/null
    
    

    We use this command to check the existence of the FFmpeg. Please let me know what you get.

    Regards
    Ravi

  • Participant
    Level: Initiated
    Posts: 5
    pianohaus on #29499

    Hi, Ravi

    Thanks for your replay.

    It’s a individual server : Linux version 3.10.0-1062.18.1.el7.x86_64 (mockbuild@kbuilder.bsys.centos.org) (gcc version 4.8.5 20150623 (Red Hat 4.8.5-39) (GCC) ) #1 SMP Tue Mar 17 23:49:17 UTC 2020

    and ” which ffmpeg 2>/dev/null ” –>

    /usr/local/bin/ffmpeg

    ffmpeg -version
    ffmpeg version N-97611-g5767a2e Copyright (c) 2000-2020 the FFmpeg developers
    built with gcc 9.1.0 (GCC)
    configuration: –enable-shared
    libavutil 56. 43.100 / 56. 43.100
    libavcodec 58. 82.100 / 58. 82.100
    libavformat 58. 42.102 / 58. 42.102
    libavdevice 58. 9.103 / 58. 9.103
    libavfilter 7. 80.100 / 7. 80.100
    libswscale 5. 6.101 / 5. 6.101
    libswresample 3. 6.100 / 3. 6.100

    Regards
    Yi

    ps. Pianohaus is my username.

    • This reply was modified 2 years, 4 months ago by pianohaus.
  • Participant
    Level: Initiated
    Posts: 5
    pianohaus on #29853

    Can anybody help ?

  • Keymaster
    (BuddyDev Team)
    Posts: 21763
    Brajesh Singh on #29854

    Hi,
    We will suggest to hire someone to troubleshoot it for you. We do not provide support for MPP Local transcoder as a lot depends on server and not on the code.

    The code part is only responsible for executing ffmpeg binary.

    Some of the issues that might cause it:-
    – Can your www-data(or user under which web server runs) is capable of running the ffmpeg process?
    – If you are on ubuntu, Please make sure that FFMPEG was not installed via SNAp. snap installed packages are restricted. I will suggest uninstalling and then installing via apt

    Please check the last 2, if that does not solve your issue, You will need someone to treoubleshoot it on your server.

    Regards
    Brajesh

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