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[Resolved] I can not crop the image when uploading my profile picture

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  • Participant
    Level: Enlightened
    Posts: 36
    Anders Hidman on January 12, 2022 at 9:32 am #42516

    Hey!
    I can not crop the image when uploading my profile picture

    See video:

    chrome-extension://mmeijimgabbpbgpdklnllpncmdofkcpn/app.html#/files/de2f1d92-332e-4588-y625-b7781c9d087f

    BR
    Anders Hidman

  • Participant
    Level: Enlightened
    Posts: 36
    Anders Hidman on January 12, 2022 at 9:35 am #42517

    Wrong video it shold be.

    https://watch.screencastify.com/v/vTc8DMOGQrtYK8UxOFPQ

    • This reply was modified 2 years, 10 months ago by Anders Hidman.
  • Keymaster
    (BuddyDev Team)
    Posts: 24636
    Brajesh Singh on January 12, 2022 at 9:37 am #42519

    Hi Anders,

    Please share the link again.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 36
    Anders Hidman on January 12, 2022 at 9:38 am #42521

    https://watch.screencastify.com/v/vTc8DMOGQrtYK8UxOFPQ

    You have to start the video in the left bottom

    • This reply was modified 2 years, 10 months ago by Anders Hidman.
  • Keymaster
    (BuddyDev Team)
    Posts: 24636
    Brajesh Singh on January 12, 2022 at 11:21 am #42527

    Hi Anders,
    Do you have any “Lazy Loading” plugin/code enabled for images. It seems that is causing the issue.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 36
    Anders Hidman on January 12, 2022 at 2:03 pm #42546

    OK. Now I remember, butt I do not find whwre I find this optiom

  • Participant
    Level: Enlightened
    Posts: 36
    Anders Hidman on January 12, 2022 at 5:04 pm #42548

    OK. I do not have the Lazy Loading plugin on my site, so that can not be the reson I kan not crop profile pictures

  • Keymaster
    (BuddyDev Team)
    Posts: 24636
    Brajesh Singh on January 12, 2022 at 5:06 pm #42549

    Hi Anders,
    You were using Jetpack. Is there any chance that you have it enabled in the jetpack plugin?

    Regards
    Brajehs

  • Participant
    Level: Enlightened
    Posts: 36
    Anders Hidman on January 12, 2022 at 5:30 pm #42550
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24636
    Brajesh Singh on January 12, 2022 at 11:06 pm #42556
    This reply has been marked as private.

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This topic is: resolved