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[Resolved] i can´t create gallery

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  • Participant
    Level: Initiated
    Posts: 9
    Carlo on February 14, 2022 at 9:54 am #43175

    Hello! i migrate web from subdomain to domain and now cant create galleries i activate debug but i don’t know how locate to understand what append
    thanks!

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on February 14, 2022 at 11:37 am #43179

    Hello Carlo,

    Sorry for the inconvenience. What is the issue you are facing means is create gallery form visible to you or issue comes when you submit the form.

    Please make sure you update the MediaPress setting on the site you are running it.

    Regards
    Ravi

  • Participant
    Level: Initiated
    Posts: 9
    Carlo on February 14, 2022 at 11:56 am #43180

    I have removed and added the plugin again, I have deactivated other plugins, and it does not create the gallery.

    The problem is when I fill in the form and submit it it doesn’t create anything.
    any ideas?

    thank a lot

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 14, 2022 at 6:10 pm #43195

    Hi Carlo,
    Thank you for the details.

    1. Please visit Dashboard>MediaPress->Tools and share me the information available there.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 9
    Carlo on February 14, 2022 at 6:12 pm #43196
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 14, 2022 at 6:27 pm #43197

    Thank you.

    Please disable the WP Redis temporarily and try flushing the opcache. Does that make any difference?

    Also, are you creating the gallery inside a group?

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 9
    Carlo on February 14, 2022 at 6:35 pm #43198

    i do, but not found (

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on February 15, 2022 at 5:11 am #43200

    Hello Carlo,

    Please refer to the following screenshot:

    // Disable Redis cache
    https://www.awesomescreenshot.com/image/22223751?key=a096b91fcdc0bae93bc5dc778969918f

    // Flush opcache
    https://www.awesomescreenshot.com/image/22223807?key=2e4153a2baed49cd4cf04910441d1904

    Regards
    Ravi

  • Participant
    Level: Initiated
    Posts: 9
    Carlo on February 15, 2022 at 8:00 am #43208

    Morning

    Yes i do, and desactivate plugins too
    and do not found, is very strange O_o

  • Participant
    Level: Initiated
    Posts: 9
    Carlo on February 15, 2022 at 6:02 pm #43218

    I found the problem
    i try unistall plugins and is incompatibility with “White Label CMS”
    Ok now found, thanks for your support.

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