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[Resolved] I updated to ver 2 n it broke the display

  • Participant
    Level: Initiated
    Posts: 11
    johan on January 29, 2020 at 8:42 am #27491

    it became like mobile with no sidebar, menu on the right was blank, on the left was very bad

    how to fix it n what to do?

    comm builder pro v2

    or how to roll back to v1 before it’s updated?

  • Keymaster
    (BuddyDev Team)
    Posts: 24642
    Brajesh Singh on January 29, 2020 at 8:44 am #27492

    Hi Johan,
    The theme is not back ward compatible. But it contains all the features of the old theme(all sidebars/panels etc). I hope you are not using the “Facy Blue” color scheme as we have dropped that color scheme.

    1. How did you upgrade? To upgrade please download community-builder-pro-2.0.0.zip and community-builder-child-2.0.0.zip from your account/membership/themes page.
    2. Delete the old theme
    3. Upload the new themes.
    3. Activate the child theme.
    4. Please visit Appearance->Customize and you can customize all aspects of your site(Layout/color/behaviour)

    Please try it and let me know.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 11
    johan on January 29, 2020 at 8:46 am #27493

    I updated it thru wp dashboard directly. so now I need to redo it again like you told me , right?
    or something else, because I already have it updated thru wp dashboard?

  • Participant
    Level: Initiated
    Posts: 11
    johan on January 29, 2020 at 8:47 am #27494

    or at least can u give me the old ver 1 before it’s updated? n will do all things just like you told me after that

  • Keymaster
    (BuddyDev Team)
    Posts: 24642
    Brajesh Singh on January 29, 2020 at 8:57 am #27496

    Hi Johan,
    Here is the old theme
    https://buddydev.com/downloads/community-builder-pro/versions/community-builder-1-1-6.zip

    Please do not upgrade via Dashboard. You will be updated to the free version as we have released 2 version(community-builder Free and community-builder-pro ).

    Please upgrade to Pro version and after that future updates can be done via Dashboard.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 11
    johan on January 29, 2020 at 9:16 am #27497

    thx God it’s finally fixed! thx fot the support bro

    good update by the wy! appreciate ur work

  • Keymaster
    (BuddyDev Team)
    Posts: 24642
    Brajesh Singh on January 29, 2020 at 9:19 am #27498

    You are welcome.
    I am glad it is fixed.

    I am working on the upgrade document currently. Will be linking in my next post for others who might face similar issue.

    Regards
    Brajesh

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This topic is: resolved