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Integrating MP with Youzer – upload issues

  • Participant
    Level: Initiated
    Posts: 1
    Elizabeth on April 23, 2020 at 6:15 pm #29178

    Hi Brajesh (and other devs). Did a bunch of troubleshooting to narrow down the problem. Issue is MP is working when I turn off Youzer. When I activate Youzer, I can get a thumbnail to appear (uploads) but when I click “Post” it doesn’t include the uploaded pic. The thumbnail just stays there like it’s completely independent of the post. Also, the media icons appear directly below and outside of the comment box. Has anyone else reported this issue before? I’ve always preferred MP to RTMedia. I don’t get the appeal of the other. So I’d like to use MP but can’t figure out what’s causing the problem.

    And I’m using Olympus theme which has Youzer integrated with it.

    Thanks!
    Elizabeth

  • Keymaster
    (BuddyDev Team)
    Posts: 24232
    Brajesh Singh on April 24, 2020 at 8:32 am #29193

    Hi Elizabeth,

    Welcome to BuddyDev.

    The problem is not on our part. It is the Youzer plugin which handles things strangely causing a lot of issues for others.

    Please contact their support and request for a solution. If they want me to change something, I will be glad to update.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 1
    Elizabeth on April 24, 2020 at 4:31 pm #29234

    Okay, thanks 🙂

  • Keymaster
    (BuddyDev Team)
    Posts: 24232
    Brajesh Singh on April 24, 2020 at 7:14 pm #29244

    Thank you. I look forward to get this working.

    Regards
    Brajesh

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