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[Resolved] Issues after update

  • Participant
    Level: Yogi
    Posts: 1105
    calu on May 17, 2020 at 6:38 pm #29921

    Hi Brajesh, I’m experiencing some strange behavior on my site, I can’t say for sure, that it relates to the latest update of Recent Visitors, but it occured at the same time.

    When the plugin is active, this occurs when trying to send a private message.

    https://imgur.com/3FQSI2N

    And when the plugin is deactivated, my site and nav menu is inaccessible. I know this do not sound plausible, that an deactivated plugin can influence the site, but it seems so?

    https://imgur.com/gtMo9A8

    Any idea what is causing this?

    Regards
    Carsten

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on May 17, 2020 at 6:49 pm #29922

    Hi Carsten,
    I am sorry for the inconvenience.

    1. I am not sure if the plugin can cause this. Let us troubleshoot and find out for ourselves.

    To troubleshoot, let me help you with point 2 first

    2. It can happen if you are calling functions from Recent visitors directory in your theme code or bp-custom.php without checking function_exists for the same.

    can you please look for it and disable the snippets if any?

    Regards
    Brajesh

  • Participant
    Level: Yogi
    Posts: 1105
    calu on May 17, 2020 at 7:24 pm #29926
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on May 17, 2020 at 7:27 pm #29928

    Hi Carsten,
    Please enable wp debug and check for the error.

    You can do so by wditing wp-config.php and changing

    
define ( 'WP_DEBUG', false);

    to

    
define ( 'WP_DEBUG', true);

    After finding the error, Please disable it again.

    Regards
    Brajesh

  • Participant
    Level: Yogi
    Posts: 1105
    calu on May 17, 2020 at 7:29 pm #29930
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  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on May 17, 2020 at 7:31 pm #29931
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  • Participant
    Level: Yogi
    Posts: 1105
    calu on May 17, 2020 at 7:34 pm #29932
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  • Participant
    Level: Yogi
    Posts: 1105
    calu on May 17, 2020 at 8:35 pm #29936
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  • Participant
    Level: Yogi
    Posts: 1105
    calu on May 17, 2020 at 10:14 pm #29940
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  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on May 18, 2020 at 5:21 am #29943
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