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[Resolved] Issues with MediaPress after latest WordPress update

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  • Participant
    Level: Enlightened
    Posts: 34
    Milan Latinovic on #35944

    Hi everyone,

    We are using MediaPress on our web site, staging link, for example:
    https://iceclogstage.wpengine.com/groups/icury/

    So far we didn’t have big issues but after the latest WordPress + plugins update, seems like we are unable to upload any media. Textual posts are working properly but image posts are not working at all.

    This is what we have from MediaPress debugger tool, if it helps.

    // Generated by the MediaPress Debug tool //

    Multisite: No

    SITE_URL: https://iceclogstage.wpengine.com
    HOME_URL: https://iceclogstage.wpengine.com

    WordPress Version: 5.6
    Permalink Structure: /%postname%/

    Active Theme: Icecat 2.4.1

    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed

    // Browser Details //
    Browser Name: Chrome
    Browser Version: 88.0.4324.96
    Browser User Agent String: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.96 Safari/537.36
    Platform: Linux
    // End Browser Section //

    PHP Version: 7.4.13
    PHP Extensions: Core,date,libxml,openssl,pcre,zlib,filter,hash,Reflection,SPL,session,standard,sodium,apache2handler,mysqlnd,newrelic,PDO,xml,bcmath,bz2,calendar,ctype,curl,dba,dom,mbstring,FFI,fileinfo,ftp,gd,gettext,gmp,gnupg,iconv,igbinary,imagick,imap,intl,json,ldap,exif,msgpack,mysqli,pdo_mysql,Phar,posix,readline,redis,shmop,SimpleXML,soap,sockets,ssh2,sysvmsg,sysvsem,sysvshm,tokenizer,xmlreader,xmlrpc,xmlwriter,xsl,zip,memcached,Zend OPcache
    GD enabled: Yes

    //GD Info
    GD Version: 2.2.5
    FreeType Support: 1
    FreeType Linkage: with freetype
    GIF Read Support: 1
    GIF Create Support: 1
    JPEG Support: 1
    PNG Support: 1
    WBMP Support: 1
    XPM Support: 1
    XBM Support: 1
    WebP Support: 1
    BMP Support: 1
    TGA Read Support: 1
    JIS-mapped Japanese Font Support:
    // End GD Info

    MySQL Version: 5.7.32-35-log
    Web Server Info: Apache

    WordPress Memory Limit: 40M
    PHP Safe Mode: No
    PHP Memory Limit: 512M
    PHP Upload Max Size: 50M
    PHP Post Max Size: 100M
    PHP Upload Max Filesize: 50M
    PHP Time Limit: 3600
    PHP Max Input Vars: 10000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes
    WP_DEBUG: Disabled
    SCRIPT_DEBUG: Disabled

    // Table Prefix //
    Table Prefix: // removed for security reasons

    Show On Front: page
    Page On Front: Icecat Blog Homepage (#26)
    Page For Posts: (#0)

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /var/lib/php/sessions
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.

    ACTIVE PLUGINS:

    Accelerated Mobile Pages: 1.0.75
    All-in-One WP Migration: 7.33
    Alternative Public Group Control: 2.0.0
    AMPforWP Plugin Manager: 1.3
    Author Bio Box: 3.3.1
    Autoptimize: 2.8.1
    BP Better Messages: 1.9.8.1
    BuddyPress: 7.1.0
    BuddyPress Editable Activity: 1.2.4
    BuddyPress Profile Completion: 1.0.8
    Cookie Notice: 1.3.2
    DK PDF: 1.9.6
    Email Subscribers & Newsletters: 4.6.7
    EWWW Image Optimizer Cloud: 6.0.0
    Font Awesome: 4.0.0-rc21
    FV Gravatar Cache: 0.4.8
    Google Authenticator: 0.53
    Invite Anyone – Iceclog.com Version: 9.0.0
    Like Dislike counter: 1.3.1
    LoginPress – Customizing the WordPress Login: 1.5.0
    LoginPress – Hide Login: 1.1.3
    LoginPress – Redirect Login: 1.1.2
    LoginPress – Social Login: 1.2.0
    LoginPress Pro: 2.3.2
    MediaPress: 1.5.1
    No CAPTCHA reCAPTCHA: 1.3.4
    Remove Dashboard Access: 1.1.3
    SSL Insecure Content Fixer: 2.7.2
    User Switching: 1.5.6
    Wordpress Special Characters in Usernames: 2.0
    WP Engine Advanced Cache Options: 1.3.3
    WP Mail SMTP: 2.5.1
    WP Product Review Lite: 3.7.11
    WP Product Review Pro Add-on Bundle: 1.5.5
    WP Statistics: 13.0.5
    WP ULike: 4.4.5
    YITH Infinite Scrolling: 1.4.1
    Yoast SEO: 15.7

    // MediaPress Settings //

    active_components: groups
    default_status: public
    active_statuses: public,private,loggedin,friendsonly,groupsonly
    active_types: photo,video,audio,doc
    extensions: jpeg,jpg,gif,png,mp4,flv,mpeg,mp3,wmv,midi,zip,gz,doc,pdf,docx,xls
    size_thumbnail: 1000,300,1
    size_mid: 350,350,1
    size_large: 600,600
    single_media_size: large
    lightbox_media_size: large
    mpp_upload_space: 100
    mpp_upload_space_groups: 200
    show_upload_quota: 0
    show_max_upload_file_size: 1
    default_storage: local
    enable_file_upload: 1
    enable_remote: 1
    enable_remote_file: 1
    download_remote_file: 1
    enable_oembed: 1
    enable_debug: 1
    has_gallery_directory: 1
    activity_upload: 1
    activity_disable_auto_file_browser: 0
    activity_photo_default_view: default
    activity_video_default_view: default
    activity_audio_default_view: default
    activity_doc_default_view: default
    show_orphaned_media: 0
    delete_orphaned_media: 0
    activity_media_display_limit: 6
    groups_active_types: photo,video,audio,doc
    groups_photo_gallery_default_view: default
    groups_video_gallery_default_view: default
    groups_audio_gallery_default_view: default
    groups_doc_gallery_default_view: default
    enable_group_galleries_default: yes
    contributors_can_edit: 1
    contributors_can_delete: 1
    groups_enable_my_galleries: 1
    galleries_per_page: 12
    media_per_page: 20
    media_columns: 4
    gallery_columns: 4
    show_gallery_description: 0
    show_media_description: 0
    enable_audio_playlist: 1
    enable_video_playlist: 1
    gdoc_viewer_enabled: 1
    enable_media_comment: 1
    enable_gallery_comment: 1
    load_lightbox: 1
    lightbox_media_only: 0
    enable_activity_lightbox: 1
    enable_gallery_lightbox: 1
    enable_lightbox_in_gallery_media_list: 1

    // End of MediaPress Settings //

    Could you provide us with any insights on what this might be or how to debug it?
    If needed I can provide you with admin access to staging environment so you can examine it on your own. I would need a reliable way to share credentials, not to post them here in public post.

    Kind regards,
    Milan

  • Participant
    Level: Enlightened
    Posts: 34
    Milan Latinovic on #35946

    Quick update.

    After disabling all plugins and leaving only bare-WordPress + BuddyPress + MediaPress issue is still there. This information might be helpful. So, it is not cross-plugin incompatibility.

  • Keymaster
    (BuddyDev Team)
    Posts: 22218
    Brajesh Singh on #35964

    Hi Milan,
    We haven’t seen any issue like this with the latest WordPress.

    Please share a guest account and temporary password(please use the private reply option below) on the staging and we can quickly check it.

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 34
    Milan Latinovic on #35975
    This reply has been marked as private.
  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 2505
    Ravi on #36109

    Hello Milan,

    Thank you for the details. It seems you have disabled MediaPress for groups. Please enable it for groups. Just go to MediaPress > Settings > General under Component Settings look for “Enable Galleries for?”. Then give it a shot.

    Please do let me know if it helps or not.

    Regards
    Ravi

  • Participant
    Level: Enlightened
    Posts: 34
    Milan Latinovic on #36126

    Hi Ravi,

    Thanks for looking into this.
    We were keeping “Enable Galleries for Groups” correctly checked, but the issue was still there. So, this was not the cause of the issue.

    In any case, for this project, we decide not to use MediaPress anymore. We will continue using other interesting plugins from BuddyDev but we removed MediaPress from our project.

    Therefore, I will mark this issue as resolved.

    Kind regards,
    Milan

  • Keymaster
    (BuddyDev Team)
    Posts: 22218
    Brajesh Singh on #36244

    Hi Milan,
    Thank you for the details.

    We appreciate sharing it with us. Marking it resolved.

    Regards
    Brajesh

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This topic is: resolved