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Media Press issues

  • Participant
    Christina on #41946

    Hi, I am having a couple of issues with media press. When I go to upload a new cover image nothing happens. Also in the video player, the buttons on the bottom (volume, fullscreen etc.) do not show. All i see is a white background. I would prefer to share the website link privately. Thanks!

  • Keymaster
    (BuddyDev Team)
    Posts: 21837
    Brajesh Singh on #41963

    Hi Christina,
    Welcome to BuddyDev support forums.
    Thank you for using the plugin.

    I am sorry for the issue. The issue with video player is known one. We use the Media Element player(it comes with WordPress). That player uses “button” element for various controls. If a theme overrides the styles for buttons, the player’s controls get affected.

    We have seen it and the solution is to help override the controls back based on the theme being used.

    Please link me to your site in a private reply(There is a checkbox below reply to mark a reply private) and a temporary guest account(without any privilege) and I will assist.

    Regards
    Brajesh

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