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[Resolved] mediapress – Gallery anf photos not accessible to other users

  • Participant
    Level: Initiated
    Posts: 8
    Bzoum on #13780

    Hello,
    I have installed mediapress with buddypress.
    To test, I have created a gallery with photos. I set the privacy to logged in users (I test as well with “public”, and I get the same issue).
    The gallery is visible on the gallery page, other users can see the gallery and can open it with the lightbox.
    However, wheb a user clicke on a photo, there is message “there isnothing here”. If the user try to go to the gallery, the same message appears.

    Do you know what the issue could be?

    Thank you

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 2909
    Ravi on #13782

    Hello Bzoum,

    Sorry for the inconvenience. Can you please share the information under menu MediaPress > tools into private reply.

    Thank You
    Ravi

  • Participant
    Level: Initiated
    Posts: 8
    Bzoum on #13783

    Thank you for your answer but I don’t understand it.

  • Participant
    Level: Initiated
    Posts: 8
    Bzoum on #13784

    Sorry. I understand 🙂

  • Participant
    Level: Initiated
    Posts: 8
    Bzoum on #13785
    This reply has been marked as private.
  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 2909
    Ravi on #13786

    Hello Bzoum,

    Thank you for providing the information. I have tried to generate this issue on my local development server but unable to generate it. Try one thing, Disable all other plugin except MediaPress and BuddyPress also switch to default WordPress theme. Then check if the issue still persists or not. There might be change that other plugin or theme conflicting with it. Please let me know.

    Thank You
    Ravi

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 2909
    Ravi on #13796

    Hello Bzoum,

    Before you go through my previous suggestion, may be we can find it another way.

    Step 1: Please use the plugin “Simply show hooks” and activate it. You can download this plugin from the following url:

    https://wordpress.org/plugins/simply-show-hooks/

    Step 2: Go to the page where above mention message is showing.

    Step 3: search the string “pre_get_posts”.

    Step 4: After hover or click on that link you saw a list of actions that attach to it and please share that detail with me.

    Thank You
    Ravi

    • This reply was modified 6 years ago by Ravi.
  • Participant
    Level: Initiated
    Posts: 8
    Bzoum on #13798

    Hello,
    Thank you,
    I’m going to try your solutions.

  • Participant
    Level: Initiated
    Posts: 8
    Bzoum on #13800

    I didn’ find with simply-show-hooks the string “pre_get_posts”.
    However, I found that the incompatibility is with my theme.
    When I changed my theme, I was able to display the picture.
    My theme is Listopia from Javotheme.

  • Participant
    Level: Initiated
    Posts: 8
    Bzoum on #13802
    This reply has been marked as private.

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This topic is: resolved