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[Resolved] MediaPress issue

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  • Participant
    Level: Initiated
    Posts: 13
    Nick Tomlinson on October 29, 2020 at 5:22 pm #34184

    [mpp-list-media type="video" show_creator=1 before_creator=By: ]

    Seems to display this instead of a video, any ideas please?

    https://ibb.co/SfcmmgB

    Many thanks,
    Nick

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on October 29, 2020 at 6:48 pm #34192

    Hi Nick,
    Thank you for the question.

    The problem seems to be related to video not being playable. The player is only shown if the video is playable.

    You may want to use MPP Local Transcoder to transcode the video on upload.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 13
    Nick Tomlinson on October 30, 2020 at 11:44 pm #34210

    All sorted. Had to change host ( now SiteGround ) which have FFmpeg with their managed WordPress sites

  • Keymaster
    (BuddyDev Team)
    Posts: 24706
    Brajesh Singh on October 31, 2020 at 8:24 am #34218

    Thank you Nick.
    I am glad it is resolved.

    Regards
    Brajesh

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This topic is: resolved