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[Resolved] MediaPress – S2Member Storage Limit – storage limits by member level not working

  • Participant
    Level: Initiated
    Posts: 10
    Marcie Reilly on #13752

    Hi,

    I just purchased the Mediapress – s2Member Storage Limit Plugin and installed it on my site. I’m not sure if I’m missing a critical step, but the storage limits aren’t working for me. I have users at 3 levels: level 0, level 1, and level 2, and I want to set the limits to 0, 20 MB, and 1000MB, respectively (galleries are disabled for level 0).

    However, the settings under add-ons aren’t working for me, and it appears that the limits for all of the levels are being driven by the value in the Storage limit for Membership Level #4 field.

    As a follow-on question. Once I get this functioning, is it possible to hide existing media in the galleries of s2member level 1 members that is already in excess of the 20MB? Ideally, I’d like the hidden media to become viewable again if the user upgrades to level 2.

    Thanks in advance for the support.

    Wordpress Version: 4.9.4
    BuddyPress Version: 2.9.3
    WP MultiSite: Off / Disabled
    WP Locale: en_US
    WP Debug: No
    WP Engine: No
    Server: Apache
    Browser: Chrome 64.0.3282.186 for Windows
    Theme: Social Portfolio Child Theme
    Active Plugins: 51
    –>Allow Multiple Accounts 3.0.4
    –>Autoptimize 2.3.2
    –>BuddyPress Activity ShortCode 1.1.3
    –>BuddyPress Featured Members 1.0.6
    –>BP Portfolio 1.1.2
    –>BP Profile Search 4.8.2
    –>BP Portfolio PRO 1.2.2
    –>BuddyPress Reorder Tabs 2.0.0
    –>BuddyPress Conditional Field Groups 0.1.0
    –>BuddyPress Follow 1.2.2
    –>BuddyPress Global Search 1.1.8
    –>BuddyPress Profile Shortcodes 1.1
    –>BuddyPress Xprofile Custom Fields Type 2.6.3
    –>BuddyPress 2.9.3
    –>Contact Form 7 5.0.1
    –>Content Aware Sidebars 3.7.6
    –>Duplicate Page 2.5
    –>Google Tag Manager for WordPress 1.7.2
    –>EWWW Image Optimizer 4.1.0
    –>Export User Data 1.3.1
    –>Favorite Members 1.1.0
    –>Images and content settings
    –>Imsanity 2.3.10
    –>Jetpack by WordPress.com 5.8
    –>WPBakery Visual Composer 5.1.1
    –>K Elements 4.1
    –>HubSpot – Free Marketing Plugin for WordPress 6.1.4
    –>MailChimp for WordPress 4.1.15
    –>Media File Renamer 4.0.2
    –>MediaPress 1.3.3
    –>MediaPress – S2Member Storage Limit 1.0.0
    –>My Wedding Pros
    –>Nav Menu Roles 1.9.1
    –>Redirection 3.2
    –>s2Member Framework 170722
    –>Sharedaddy Shortcode 1.2.1
    –>SiteOrigin CSS 1.1.5
    –>String Locator 2.3.0
    –>The Events Calendar 4.6.11.1
    –>Compress JPEG & PNG images 2.2.6
    –>User Role Editor 4.40
    –>Username Changer 3.1.3
    –>WP User Frontend PRO – BuddyPress Profile 0.3
    –>weForms 1.2.5
    –>Yoast SEO 7.0.1
    –>WP-FB-AutoConnect 4.3.2
    –>WP Mail SMTP 1.2.5
    –>Wordpress Social Invitations – Lite 2.1.1
    –>WP-SpamShield 1.9.21
    –>WP User Frontend Pro 2.5.5
    –>WP User Frontend 2.8.2

  • Keymaster
    (BuddyDev Team)
    Posts: 21769
    Brajesh Singh on #13754

    Hi Marcie,
    Welcome to BuddyDev forums.

    Thank you for purchasing the plugin. Please allow me to look at it in a moment.

    I am sorry but hiding already uploaded over quota media by storage will not be feasible. It will be way more complex to do it for the existing media. Sorry about this.

    Regards
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 21769
    Brajesh Singh on #13755

    Hi Marcie,
    I have tested it and it seems to be working fine for me.

    Here is a screenshot when I set the Zero level(subscriber) to 0.
    https://i.imgur.com/IlfrCia.png

    And here is what I see from activity upload.
    https://i.imgur.com/8kVhik8.png

    is there a chance that you were logged in as a user whose role has better capability.

    Can you please try this again?

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 10
    Marcie Reilly on #13761

    Hi Brajesh,

    Thanks for the quick reply. Yes, unfortunately I’m still running into the same issue. Please see the screenshots for settings (https://imgur.com/a/k8Jgb) and profile – gallery tab (https://imgur.com/a/SiF3L). The user in this screenshot has level 2 access. If I change the level 4 access limit to 1000 MB and leave the rest as shown in the first screenshot, the user limit on the front end for that level 2 user changes to 1000MB. Similarly, it doesn’t matter what I put in the field for s2member level 2 limit, it reflects whatever is in the field for level 4 access limit.

  • Keymaster
    (BuddyDev Team)
    Posts: 21769
    Brajesh Singh on #13762

    Hi Marcie,
    Thank you for the details.

    May I ask if you are logged in as admin and visiting the user profile for checking this?

  • Participant
    Level: Initiated
    Posts: 10
    Marcie Reilly on #13765

    No, I was logged in as a user at s2 level 2 in a separate chrome incognito window.

  • Keymaster
    (BuddyDev Team)
    Posts: 21769
    Brajesh Singh on #13769

    Hi Marcie,
    Thank you for confirming.

    Will it be feasible for you to allow me test it on the site? From your list of plugins, I don’t see any plugin causing conflict.

    I am also using the same version of s2 members, so I am not sure what is causing it. If possible, Please allow me temporary admin access to the site. I will like to test it and wil hopefully find a reason/solution.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 10
    Marcie Reilly on #13778
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 21769
    Brajesh Singh on #13789
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 10
    Marcie Reilly on #13792
    This reply has been marked as private.

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This topic is: resolved