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Mediapress strongly downgrade images when posting them – URGENT

  • Participant
    Level: Enlightened
    Posts: 130
    giuseppe on June 7, 2022 at 11:39 am #45207

    Hello,

    I have tried changing any settings in Mediapress/settings/general including ‘original’ as size for single media page or lightbox but Mediapress in any case strongly downgrade images when posted them.

    How could I fix this issue?

    It is extremely urgent.

    Many thanks,

    Giuseppe

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 7, 2022 at 11:42 am #45208

    Hi Giuseppe,
    Thank you for using MediaPress.

    MediaPress does not do anything with the quality of images. For the non original sizes, we ask WordPress to resize it for us.

    Are you using any optimization plugin that controls quality?
    Also, what do you mean by degradation? Is it the image size or the dimension?

    Please let me know and I will assist.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 130
    giuseppe on June 7, 2022 at 12:33 pm #45211

    Hello,

    I had ad an image compress plugin but I have deactivated.

    The image is transformed to a smaller one.

    Example file mascherine_in_classe.jpg (resolution 691×963) has become when uploaded mascherine_in_classe-144×200.jpg

    Where is the transformation?

    Many thanks,

    Giuseppe

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 7, 2022 at 12:49 pm #45214

    Hi Giuseppe,
    Thank you.

    1. In your example, you are referring to a resized version of the image.

    When an Image is uploaded, there are 3 resized versions of image is created by us for use on cover/thumbnail.

    Please use the ‘original’ size for single image and It will use your originally uploaded image (If the dimension is huge, It might be constrained via css in the browser though).

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 130
    giuseppe on June 7, 2022 at 1:04 pm #45216

    Hi,

    I have set to Original and I have tried with two new images and both has been reduced and changed to a file with the new redeuced size in the tail: ansa_calcio-200×128.jpg

    Where this transformation can happens?

    Many thanks,

    Giuseppe

  • Participant
    Level: Enlightened
    Posts: 130
    giuseppe on June 7, 2022 at 1:15 pm #45217

    Hi,

    so, for a reason we don’t understand, mediapress create the reduced size images and use one of them (about 130×200) even if set to Original.

    Is there something related to Lightbox setting? By the way, I don’t know what it is.

    Is there something I can switch off or on in the other Mediapress settings to bypass this issue?

    Many thanks,

    Giuseppe

  • Participant
    Level: Enlightened
    Posts: 130
    giuseppe on June 7, 2022 at 1:17 pm #45218

    And,

    it’s possible that theme create this issue? The theme is native with Rt.

    Please let me know,

    Giuseppe

  • Participant
    Level: Enlightened
    Posts: 130
    giuseppe on June 8, 2022 at 11:14 am #45241

    hi,

    it seems there are some issues with Buddypress 10.3 update with both Mediapress and Rt.

    Rt does not resize correctly (and there were no issue before updating) and Mediapress select for stream the smallest generated file that is not viewable decently.

    No way to have image correctly inside Buddypress at the moment.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 8, 2022 at 7:24 pm #45248

    Hi Giuseppe,
    Can you please link me to your activity stream.
    It seems, I am not looking at the same thing as you.

    you are probably thinking thumbnail and original as same thing.

    Thank you
    Brajesh

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