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[Resolved] Mediapress upload photo is not possible

  • Participant
    Level: Initiated
    Posts: 4
    Dupasquier Loïc on #27789

    Hello,
    I recently installed the MediaPress plugin as well as MediaPress Media Moderator on my site.
    As a simple member, I cannot upload photos from the activity. I receive an error message:

    “x This file type is not allowed in current gallery. Only files are allowed!”

    Photos are however authorized in the settings

    My configuration:

    // Generated by the MediaPress Debug tool //

    Multisite: No

    SITE_URL: https://tchatpassion.com
    HOME_URL: https://tchatpassion.com

    WordPress Version: 5.3.2
    Permalink Structure: /%postname%/

    Active Theme: BuddyBoss Child 1.0.0
    Parent Theme: BuddyBoss Child 1.0.0

    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed

    // Browser Details //
    Browser Name: Firefox
    Browser Version: 73.0
    Browser User Agent String: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0
    Platform: Windows
    // End Browser Section //

    PHP Version: 7.4.2
    PHP Extensions: Core,date,libxml,openssl,pcre,zlib,bz2,calendar,ctype,hash,filter,ftp,gettext,gmp,SPL,iconv,Reflection,session,standard,SimpleXML,sockets,mbstring,tokenizer,xml,cgi-fcgi,geoip,mysqlnd,bcmath,curl,dba,dom,enchant,fileinfo,gd,imagick,imap,intl,json,ldap,exif,mysqli,odbc,PDO,pdo_mysql,PDO_ODBC,pdo_pgsql,pdo_sqlite,pgsql,Phar,posix,pspell,redis,soap,sodium,sqlite3,sysvmsg,sysvsem,sysvshm,tidy,xmlreader,xmlrpc,xmlwriter,xsl,zip,Zend
    OPcache
    GD enabled: Yes

    //GD Info
    GD Version: bundled (2.1.0 compatible)
    FreeType Support: 1
    FreeType Linkage: with freetype
    GIF Read Support: 1
    GIF Create Support: 1
    JPEG Support: 1
    PNG Support: 1
    WBMP Support: 1
    XPM Support: 1
    XBM Support: 1
    WebP Support:
    BMP Support: 1
    TGA Read Support: 1
    JIS-mapped Japanese Font Support:
    // End GD Info

    MySQL Version: 5.5.5-10.0.38-MariaDB-0+deb8u1
    Web Server Info: Apache

    WordPress Memory Limit: 40M
    PHP Safe Mode: No
    PHP Memory Limit: 2048M
    PHP Upload Max Size: 300M
    PHP Post Max Size: 200M
    PHP Upload Max Filesize: 300M
    PHP Time Limit: 180
    PHP Max Input Vars: 1000
    PHP Arg Separator: &
    PHP Allow URL File Open: No

    WP_DEBUG: Disabled
    SCRIPT_DEBUG: Disabled

    Show On Front: page
    Page On Front: (#2)
    Page For Posts: (#0)

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path:
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.

    ACTIVE PLUGINS:

    Admin Menu Editor: 1.9.3
    Auto Hide Admin Bar: 1.4.1
    BuddyBoss Platform: 1.2.7
    BuddyBoss Products Updater: 1.2.6
    BuddyPress User Badges: 1.0.3
    Insert PHP Code Snippet: 1.3.1
    Loco Translate: 2.3.1
    MediaPress: 1.4.7
    MediaPress Media Moderator: 1.0.8
    My WP Customize Admin/Frontend: 1.12.2
    Post SMTP: 2.0.10
    PublishPress Capabilities: 1.9

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on #27790

    Hi,
    Thank you for using MediaPress.

    From the error, It seems that file type is not saved in MediaPress settings.

    Please visit Dashboard->MediaPress->Settings->General
    Do you see file type specified for the Photo, audio, video etc?

    Please make sure it looks like this
    https://i.imgur.com/achwFoi.png

    If it is not, Please add the extension

    For photo:-

    
    jpeg,jpg,gif,png
    
    

    For Audio:-

    
    mp4,flv,mpeg
    

    For video:-

    
    mp3,wmv,midi
    

    For doc

    
    zip,gz,doc,pdf,docx,xls
    

    Please let me know if that makes it work.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    Dupasquier Loïc on #27791

    Hi,

    The settings are correct in Dashboard-> MediaPress-> Settings-> General.
    I see the file type specified for the photo, audio, video and it looks like your image.

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on #27792

    Hi,
    Thank you for checking.

    I am not sure what could be wrong. Can you please provide me a guest(normal user account) and link to your site. I can quickly test and check what is wrong.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    Dupasquier Loïc on #27793
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on #27794

    Hi,
    Thank you.

    Can you please visit Dashboard->Galleries and check if some galleries are appearing there?

    What I am seeing is once we create a gallery on front end, It is created successfully but is hidden. The only reason for this is some gallery properties are not being set.

    Can you please check that.

    Also, Can you disable PublishPress Capabilities plugin temporarily to allow me test it again.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 4
    Dupasquier Loïc on #27795
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on #27796
    This reply has been marked as private.
  • Participant
    Level: Initiated
    Posts: 4
    Dupasquier Loïc on #27798

    Hi,

    Thank you !

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on #27803

    You are welcome.

The topic ‘ [Resolved] Mediapress upload photo is not possible’ is closed to new replies.

This topic is: resolved