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Mediapress with Buddypress – User Galleries not uploading images (jpg)

  • Participant
    Level: Initiated
    Posts: 8
    Jerise on #28507

    Hi–thank you so much for the very useful plugins. I am working on a site, papercutters.org, that uses BuddyPress and MediaPress for creating User Galleries within BuddyPress. It’s a main domain install (not subdomain or multisite). I’m using the most recent WP (5.4 I think) and BuddyPress, free version (not premium) of MediaPress. My theme is Bloggist (child) by SuperbThemes, latest.

    I recently moved the entire site from a subdomain to the domain. But this problem with the uploads may have existed before. I set 2, then 4MB as the max for individual uploads to galleries, to make sure there would be sufficient room.

    If you need it to think about the problem, I can provide a list of plugins–I’m mainly using these two for this area, however.
    Thanks!

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on #28511

    Hi Jerise,

    Welcome to BuddyDev.

    Thank you for using MediaPress.

    There may be several reason for it. I will assist you fix it.

    Can you please tell me if you are able to upload via the standard WordPress media uplaoder(From Dashboard->media>Add). Please check and let me know.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 8
    Jerise on #28517

    The Media uploader is generally working, yes. I have gotten as far as adding a new image to the Media Library, and then it looks as though I’ve selected it and it’s going to add, but then when I am taken back to the BuddyPress/MediaPress gallery upload page nothing happens.

    • This reply was modified 4 years, 7 months ago by Jerise.
  • Participant
    Level: Initiated
    Posts: 8
    Jerise on #28526

    Brajesh, if you do get back on at some point, I’d love to have your help if you have time! Thank you very much!

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on #28530

    Hi Jerise,
    Thank you for the details.

    I am sorry but I am not sure what you meant in your previous reply.

    I was referring to WordPress media uploader(WordPress Admin Dashboard->Media->Add). Also, after uploading a media from MediaPress, Please visit Dashboard->Media and check if ti is available here?

    Please let me know what you find out.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 8
    Jerise on #43747

    Hi again–The Media uploader works.
    It is available from Dashboard–>Media when I upload.

    But when I am using MediaPress->Galleries, the galleries do not upload. I think it is a problem with my settings for MediaPress–or possibly something that I set wrong within the BuddyPress settings, since the galleries are a feature of BuddyPress.

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on #43748

    Hi Jerise,
    Please visit Dashboard->mediaPress->Tools and share me the debug details.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 8
    Jerise on #43752

    Thank you! Here is what it says–I am wondering if maybe it automatically resets each time cache is purged? Because I was able to upload today, after I “saved” all settings once more in the plugin settings, to a gallery that I created as a test case, and also able to upload to a member’s gallery, but she was not able to do it herself.

    // Generated by the MediaPress Debug tool //

    Multisite: No

    SITE_URL: https://papercutters.org
    HOME_URL: https://papercutters.org

    WordPress Version: 5.8.3
    Permalink Structure: /%postname%/

    Active Theme: Bloggist Child 2.5
    Parent Theme: Bloggist Child 2.5

    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, charitable-pending, charitable-completed, charitable-failed, charitable-cancelled, charitable-refunded, charitable-preapproved, archive, active, inactive, tribe-ea-success, tribe-ea-failed, tribe-ea-schedule, tribe-ea-pending, tribe-ea-draft, tribe-ignored, leads

    // Browser Details //
    Browser Name: Firefox
    Browser Version: 97.0
    Browser User Agent String: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:97.0) Gecko/20100101 Firefox/97.0
    Platform: Apple
    // End Browser Section //

    PHP Version: 7.4.28
    PHP Extensions: Core,date,libxml,openssl,pcre,sqlite3,zlib,bz2,calendar,ctype,curl,hash,filter,ftp,gettext,gmp,SPL,iconv,pcntl,readline,Reflection,session,standard,shmop,SimpleXML,mbstring,tokenizer,xml,litespeed,i360,apcu,bcmath,dba,dom,enchant,fileinfo,gd,imagick,imap,intl,json,ldap,exif,mysqlnd,mysqli,odbc,PDO,pdo_mysql,PDO_ODBC,pdo_sqlite,Phar,posix,pspell,soap,sockets,sysvmsg,sysvsem,sysvshm,tidy,xmlreader,xmlrpc,xmlwriter,xsl,zip,ionCube Loader,Zend OPcache
    GD enabled: Yes

    //GD Info
    GD Version: 2.2.5
    FreeType Support: 1
    FreeType Linkage: with freetype
    GIF Read Support: 1
    GIF Create Support: 1
    JPEG Support: 1
    PNG Support: 1
    WBMP Support: 1
    XPM Support: 1
    XBM Support: 1
    WebP Support: 1
    BMP Support: 1
    TGA Read Support: 1
    JIS-mapped Japanese Font Support:
    // End GD Info

    MySQL Version: 5.5.5-10.3.34-MariaDB
    Web Server Info: LiteSpeed

    WordPress Memory Limit: 40M
    PHP Safe Mode: No
    PHP Memory Limit: 512M
    PHP Upload Max Size: 256M
    PHP Post Max Size: 256M
    PHP Upload Max Filesize: 256M
    PHP Time Limit: 360
    PHP Max Input Vars: 8000
    PHP Arg Separator: &
    PHP Allow URL File Open: Yes
    WP_DEBUG: Disabled
    SCRIPT_DEBUG: Disabled

    // Table Prefix //
    Table Prefix: wphy_

    Show On Front: page
    Page On Front: Spring Ahead with GAP (#32)
    Page For Posts: Events (#31)

    Session: Disabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /opt/alt/php74/var/lib/php/session
    Use Cookies: On
    Use Only Cookies: On

    DISPLAY ERRORS: N/A
    FSOCKOPEN: Your server supports fsockopen.
    cURL: Your server supports cURL.
    SOAP Client: Your server has the SOAP Client enabled.
    SUHOSIN: Your server does not have SUHOSIN installed.

    ACTIVE PLUGINS:

    Add Categories to Pages.: 1.2
    AddToAny Share Buttons: 1.8.4
    Admin Columns: 4.4.5
    Akismet Anti-Spam: 4.2.2
    Archived Post Status: 0.3.7
    AWSM Team: 1.3.0
    BP Profile Search: 5.4.4
    BuddyPress: 10.1.0
    Charitable: 1.6.56
    Export User Data: 2.2.6
    Forminator: 1.15.11
    Gallery Custom Links: 2.0.6
    Health Check & Troubleshooting: 1.4.5
    Hello Dolly: 1.7.2
    Hide Admin Bar From Non-admins: 1.0
    If Widget – Visibility control for Widgets: 0.5
    Interactive Geo Maps: 1.5.4.1
    LH Buddypress Export Xprofile Data: 2.00
    Login No Captcha reCAPTCHA (Google): 1.6.11
    LoginWP (Formerly Peter’s Login Redirect): 3.0.0.7
    MailPoet 3 (New): 3.84.0
    MailPoet 3 Premium (New): 3.84.0
    Media Library Folders for WordPress: 7.0.8
    MediaPress: 1.5.2
    Paid Member Subscriptions: 2.6.2
    Paid Member Subscriptions – Email Reminders: 1.1.3
    Profile Builder: 3.6.8
    Really Simple SSL: 5.2.3
    Role Includer: 1.6
    ShowID for Post/Page/Category/Tag/Comment: 2.5
    Smart Slider 3: 3.5.1.4
    Social Icons Widget & Block by WPZOOM: 4.2.4
    The Events Calendar: 5.14.0.4
    The Events Calendar Category Colors: 6.7.1
    The Events Calendar Shortcode & Block: 2.5.2
    Title Remover: 1.2.1
    User Menus: 1.2.9
    Username Changer: 3.2.2
    User Role Editor: 4.61.2
    Wbcom Designs – Private Community for BuddyPress: 1.6.0
    WordPress Importer: 0.7
    WP-Optimize – Clean, Compress, Cache: 3.2.2
    WP Downgrade | Specific Core Version: 1.2.2
    WP Mail Logging: 1.10.4
    WP Simple Paypal Shopping cart: 4.5.7
    WP Sitemap Page: 1.9.1

    // MediaPress Settings //

    active_components: sitewide,members
    default_status: public
    active_statuses: public,private,loggedin,friendsonly,groupsonly
    active_types: photo
    extensions: jpeg,jpg,gif,png,mp4,flv,mpeg,mp3,wmv,midi,zip,gz,doc,pdf,docx,xls
    size_thumbnail: 200,200,1
    size_mid: 350,350,1
    size_large: 800,800
    single_media_size: original
    lightbox_media_size: large
    mpp_upload_space: 400
    mpp_upload_space_groups:
    show_upload_quota: 1
    show_max_upload_file_size: 1
    default_storage: local
    enable_file_upload: 1
    enable_remote: 1
    enable_remote_file: 1
    download_remote_file: 1
    enable_oembed: 1
    enable_debug: 1
    enable_gallery_archive: 1
    gallery_archive_slug: site-galleries
    gallery_permalink_slug: site-gallery
    sitewide_active_types: photo
    sitewide_photo_gallery_default_view: default
    has_gallery_directory: 1
    activity_upload: 1
    activity_disable_auto_file_browser: 0
    autopublish_activities: create_gallery,add_media
    activity_photo_default_view: default
    show_orphaned_media: 1
    delete_orphaned_media: 1
    activity_media_display_limit:
    members_active_types: photo
    members_enable_type_filters: 1
    members_photo_gallery_default_view: default
    galleries_per_page: 100
    media_per_page: 100
    media_columns: 5
    gallery_columns: 5
    show_gallery_description: 1
    show_media_description: 1
    enable_audio_playlist: 0
    enable_video_playlist: 0
    gdoc_viewer_enabled: 0
    enable_media_comment: 0
    enable_gallery_comment: 0
    load_lightbox: 1
    lightbox_media_only: 1
    enable_activity_lightbox: 1
    enable_gallery_lightbox: 1
    enable_lightbox_in_gallery_media_list: 1

    // End of MediaPress Settings //

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on #43911

    Hi,
    Thank you for sharing the details.
    I am not seeing any issue with your configuration.

    Do you have a staging site? If yes, Please grant me access to it and I will try to upload and test the issue there.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 8
    Jerise on #44459

    Hi,
    Sorry for the delay. Obviously, happy Easter and don’t worry about this till you get back to work! But here is the site:
    https://papercutters.org
    And I have made you an Admin so you can see more about how MediaPress is working on the site. Users are having difficulty uploading any of their gallery images, and I have been able to do that for them only by going into the Dashboard –>MediaPress–>All Galleries, then opening and adding media. I would like the users to be able to manipulate the galleries themselves, preferably from the front end (the way MediaPress advertises).

    Your login is brajesh and your pwd also is the same; feel free to change it when you login.
    Thank you so much for any help–I really want the Galleries to be accessible, be able to be changed/uploaded by Users, and look nice, but I have not been able to accomplish this. I think sometimes I may not understand what all the settings are.
    Thanks!
    Jerise

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