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[Resolved] Member Type Pro Subscription don't work

  • Participant
    Level: Enlightened
    Posts: 34
    Joss Luberia on July 22, 2019 at 10:20 am #24307

    Hi Brajesh,

    Since a few days, users can’t subscribe to my website when they check “Partageur”, subscription work when they check “Gardien”.

    Can you make a quick look to say me what it doesn’t work please ?

    https://www.partagemon4pattes.com/inscription/

    Thank you very much,
    Joss

  • Keymaster
    (BuddyDev Team)
    Posts: 24211
    Brajesh Singh on July 22, 2019 at 5:35 pm #24309

    Hi Joss,
    It seems that you are applying conditional registration on the fields.

    If that is the case, Please make sure that if a field is hidden by conditions, It must not be marked as required.

    That should make it work.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 34
    Joss Luberia on July 23, 2019 at 1:00 pm #24326

    Hi Brajesh,

    Thank you, it works fine now !

  • Keymaster
    (BuddyDev Team)
    Posts: 24211
    Brajesh Singh on July 27, 2019 at 8:19 pm #24373

    Hi Joss,
    Thank you for letting me know. I am glad it worked 🙂

    Regards
    Brajesh

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This topic is: resolved