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Member Types Pro Not Working (Field Missing on profiles)

  • Participant
    Level: Initiated
    Posts: 2
    Manny Garavito on #28299

    Hello I just purchased Member Types Pro just so I can make multiple member types to be discovered on the member search.

    There seems to be a bug. Even though the field to add multiple member types appear on the registration and as an option in the edit profile – After various tests, I can’t make a profile actually have the information aggregated.

    It returns back as neither of the member types selected when you refresh.

    My website is comedycolony.com

    Please verify.

  • Keymaster
    (BuddyDev Team)
    Posts: 21763
    Brajesh Singh on #28308

    Hi Manny,
    Thank you for using the plugin.

    My apologies for the inconvenience.

    we are testing it today. Please allow us couple of hours to get back to you.

    Thank you
    Brajesh

  • Keymaster
    (BuddyDev Team)
    Posts: 21763
    Brajesh Singh on #28311

    Hi Manny,
    I have tested it.

    The multi member type is working fine bot for the multi select option as well as the checkbox selection.

    I tested by registering new account as well as updating profile.

    Can you please provide me steps to reproduce it? is there any chance you are using multiple member type fields(more than 1 field).

    Also, is there any chance you have some caching plugin enabled?

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 2
    Manny Garavito on #30183

    Sorry for the delay…here is the video showing the error:

    https://youtu.be/DNqY_ISC5HM

  • Keymaster
    (BuddyDev Team)
    Posts: 21763
    Brajesh Singh on #30250

    Hi Manny,
    Thank you for the video. I see the issue now.
    You are using BuddyBoss platform. Our Member Types pro is currently incompatible with BuddyBoss platform.
    We are working on the achieving compatibility. I will most probably have an update next week about it.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 2
    Manny Garavito on #32523

    Hello I never received an update about the matter.

    I would like to request a refund since the plugin does not work.

    Thank you! Let me know whenever you come around to it!

  • Keymaster
    (BuddyDev Team)
    Posts: 21763
    Brajesh Singh on #32525

    Hi Manny,
    I am sorry for not updating.

    1. I have issued the refund. Please check your paypal.
    2. We decided to create a separate plugin for BuddyBoss as adding compatibility was not enough. We will be releasing it sometime this week.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 26
    Rami Awad on #32546

    Awesome! I am also waiting for a compatible version with Buddyboss, I managed to make the current one work but facing duplication issues.

  • Keymaster
    (BuddyDev Team)
    Posts: 21763
    Brajesh Singh on #32561

    Thank you. We are expecting it this week. It will help to have your feedback then.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 26
    Rami Awad on #32612

    I will be leveraging all its options to the max, so you can count on me for a real application test with all options 😉 just release it =D

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