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[Resolved] Members have no name

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  • Participant
    Level: Enlightened
    Posts: 60
    lavish on May 9, 2016 at 9:46 am #3784

    WordPress 4.5.2
    BuddyPress 2.5.2

    Hi!

    Sorry, I know that mine is a WordPress/BuddyPress issue. Posting it here in the hope of getting some quick help by the community.

    If any member on my site edits her / his Buddypress profile (front end) Or if a new member registers, she / he has no name.

    Their Buddypress pages will have NO meta title information accept ‘SITE NAME’.

    See example (screen shots) : http://imgur.com/a/XTPWu

    Need urgent help please

    Thank you

  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 3115
    Ravi on May 9, 2016 at 1:59 pm #3785

    Hi Lavish,

    is there any chance that you have deleted the first xprofile field?

    Can you please post a screen-shot of edit profile page on the front-end? In your case, It seems the display name is not being synchronized.

    Thank you
    Ravi

  • Participant
    Level: Enlightened
    Posts: 60
    lavish on May 9, 2016 at 4:59 pm #3791

    Thanks @ravi1987 for the help. Giving below 2 screen shots. 1 – edit profile page from front end and 2 – site’s registration form

    http://imgur.com/a/frm6A

  • Keymaster
    (BuddyDev Team)
    Posts: 24708
    Brajesh Singh on May 9, 2016 at 5:04 pm #3792

    Hi Lavish,
    You do have the first profile field.

    can you please visit Settings->BuddyPress and see if this option is checked

    “Profile Syncing”

    If it is not checked, Please check it and then try registering a new account. Somehow the BuddyPress to WordPress profile sync is turned off and that is causing this issue.

    Please check and let me know.

    Thank you.
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 60
    lavish on May 9, 2016 at 5:26 pm #3793

    I think, I should share this. I moved my BuddyPress hosting. On my previous hosting account I accidentally activated MultiSite 2 years ago. I tried hard to remove MS but couldn’t get successful.

    So, I set up fresh WP and BP on a new hosting account and imported my users via database tables. I dropped the corresponding tables from the new installation. I am not sure whether or not this has something to do with my issue.

    I imported – (prefix was different, so I fixed)

    wp__bp_activity
    wp_bp_activity_meta
    wp__bp_xprofile_data
    wp__bp_xprofile_fields
    wp_bp_xprofile_groups
    wp__bp_xprofile_meta
    wp_usermeta
    wp_users

    and some more

    I did not import –

    bb_profiles
    bb_profiles_settings

    they seemed to me, tables related to bbpress which I did not use on my site.

    Thanks

  • Participant
    Level: Enlightened
    Posts: 60
    lavish on May 9, 2016 at 5:27 pm #3794

    @sbrajesh profile syncing is checked.

    Thanks

  • Keymaster
    (BuddyDev Team)
    Posts: 24708
    Brajesh Singh on May 9, 2016 at 5:40 pm #3797

    Hi Lavish,
    Are you sure the table names are correct? I am seeing double vs single underscore in the name(I am assuming, it might be a typing issue).

    Since you have synchronizations on, The update should be propagated.

    Are you using any plugin that may be affecting xprofile update or synchronization?

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 60
    lavish on May 9, 2016 at 5:54 pm #3798

    Hi Brajesh!

    Yes, I am sure they are fine in the database. I just realized those double underscore but its just here.

    I copied pasted them and replaced original prefix, just to write them here. No double underscores in the database.

  • Participant
    Level: Enlightened
    Posts: 60
    lavish on May 9, 2016 at 6:03 pm #3799

    You may have a look here, no double underscores –

    http://i.imgur.com/6nCDWxW.jpg

  • Keymaster
    (BuddyDev Team)
    Posts: 24708
    Brajesh Singh on May 9, 2016 at 6:06 pm #3800

    Thank you.
    can you please answer my second question.

    Thank you
    Brajesh

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