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New member not getting email (buddydev ajax plugins)

  • Participant
    Level: Enlightened
    Posts: 31
    Valarie Bakkar on November 7, 2016 at 2:17 am #6298

    Hi, i am using buddydev ajax registration plugins and when create a new user, i am not getting any confirmation email that i have created the account or welcome email or anything else… and how to active new member manually or send email with activation link?

    I have active blank page

    checked the spam box

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on November 8, 2016 at 5:42 pm #6313

    Hi Valarie,
    With the ajax registration plugin, New accounts get activated automatically and no mails are sent.

    If you want to disable the auto activation and send emails, You can put this in you bp-custom.php

    
 add_filter( 'bpajaxr_is_auto_activation_mode', '__return_true' );

    Hope that helps.

  • Participant
    Level: Enlightened
    Posts: 31
    Valarie Bakkar on November 11, 2016 at 11:14 am #6337

    there is no file called bp-custom.php i cant find it, where is it?

  • Participant
    Level: Enlightened
    Posts: 31
    Valarie Bakkar on November 11, 2016 at 11:14 am #6338

    or do you mean foucntion.php file?

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on November 12, 2016 at 5:52 am #6348

    Hi Valarie,
    If bp-custom.php is not preset, Please create one in your wp-content/plugins directory

    Here is a lik to describe what is bp-custom.php

    https://buddydev.com/docs/guides/guides/buddypress-guides/what-is-bp-custom-php/

    Also, you may try it in the functions.php of theme, I haven’t tested that case.

  • Participant
    Level: Enlightened
    Posts: 31
    Valarie Bakkar on November 13, 2016 at 6:51 am #6376

    still its not working, used WP SMTP plugins, other founction.php tricks, disabled few plugins….but still its nor working with or without bp ajax plugins… any clue why this is happening?

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