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[Resolved] New users do not receive an activation email after registration

  • Participant
    Level: Yogi
    Posts: 1105
    calu on November 4, 2019 at 1:30 pm #26261

    Hi Brajesh, new users do not receive an activation email after registration . SMTP is working, and according to the users list, under ‘Emails Sent,’ an email should have been sent, but not received.

    Any idea what can suddenly cause this?

    Regards
    Carsten

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on November 5, 2019 at 1:21 pm #26270

    Hi Carsten,
    Thank you for the topic.

    If your SMTP plugin is supporting debug log, try checking that. It should give you the proper idea on what happened after mailing.

    Regards
    Brajesh

  • Participant
    Level: Yogi
    Posts: 1105
    calu on November 6, 2019 at 12:25 am #26281

    Hi Brajesh, problem found and solved from here:

    https://buddypress.org/support/topic/activation-emails-are-not-being-sent/

    Regards
    Carsten

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on November 6, 2019 at 3:37 pm #26287

    Hi Carsten,
    Thank you.
    I am glad you found a solution.

    Best regards
    Brajesh

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This topic is: resolved