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[Resolved] No comments on page and doc

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  • Participant
    Level: Initiated
    Posts: 5
    Dominique Clergue on September 12, 2018 at 5:43 am #17263

    WordPress Version: 4.9.8
    PHP Version: 7.0.31
    Theme : Community Builder
    Extensions : bbPress, BuddyDev Dashboard, BuddyPress, BuddyPress Ajax Registration, Classic Editor, Code Snippets, List Pages Shortcode, Loco Translate, Maximus Page Builder, Post Type Switcher, SysInfo, WP Sitemap Page

    Hello
    I would like users to be able to write comments on pages and documents.
    Which is not possible in the state.
    On creating a document I checked the box “Allow comments.” but it has no effect on the document.
    On creating a page the option is not proposed.
    Is this normal and how to fix it?

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on September 12, 2018 at 11:18 am #17276

    Hi Dominique,

    The theme supports page comments.

    To enable page comment in WordPress, Please click on the screen options on the new/edit page screen as shown here

    https://i.imgur.com/emulVnR.png

    After that, Please Enable “Discussion” as shown here.

    https://i.imgur.com/PVBYq4s.png

    As here
    https://i.imgur.com/s2DYpIn.png

    I am not sure what document is. is it a post type? Please let me know and I will assist.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 5
    Dominique Clergue on September 12, 2018 at 1:01 pm #17283

    Hello Brajesh

    Thank you for the pages, it works.

    The docs are created by the plugin BuddyPress Docs
    https://fr.wordpress.org/plugins/buddypress-docs/#reviews

    For docs, the comments are activated and the box is checked but on the view, there are no comments possible

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on September 12, 2018 at 1:07 pm #17285

    Hi Dominique,
    Thank you.

    Thank you for clarifying about the docs plugin. I will test it today with the theme. if the plugin supports comment and it works with any other theme, I will make sure it works with Community Builder too.

    Please allow me to check it today.

    Thank you
    Brajesh

  • Participant
    Level: Initiated
    Posts: 5
    Dominique Clergue on September 12, 2018 at 1:11 pm #17286

    Thank you

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on September 14, 2018 at 8:51 pm #17370

    Hi Dominique,

    Please upgrade to 1.1.4

    it will allow BuddyPress docs comments to work properly.

    PS:- There is only one file that changed. It is buddypress.php in the theme.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 5
    Dominique Clergue on September 15, 2018 at 1:32 pm #17380

    Thank you, Brajesh, for your promptitude
    It works impeccably

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on September 15, 2018 at 3:15 pm #17389

    You are welcome. I am glad, it did.

    Have a nice weekend.

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This topic is: resolved