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no description saved

  • Participant
    Level: Enlightened
    Posts: 24
    annelies on March 30, 2017 at 5:29 am #8316

    having a big problem, the new added galleries don’t save the description, can’t get them to public. They show in the [gallery code] but as an automatic concept.

    Please help

  • Participant
    Level: Enlightened
    Posts: 24
    annelies on March 30, 2017 at 12:00 pm #8321

    same her

  • Keymaster
    (BuddyDev Team)
    Posts: 24427
    Brajesh Singh on March 30, 2017 at 12:01 pm #8322

    Hi,
    Please visit Dashboard->Settings->MediaPress->Theming and enable the gallery description on the single gallery page. It will be shown above the media list on single gallery pages then.

    Hope that helps.
    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 24
    annelies on March 30, 2017 at 12:08 pm #8327

    both are enabled

    can’t save description, updating en saving doesn’t
    and in older version where i have descriptions, they are not displayed

  • Keymaster
    (BuddyDev Team)
    Posts: 24427
    Brajesh Singh on March 30, 2017 at 4:17 pm #8334

    Please give me an hour to test. It sounds very strange issue. Is it happening after the recent updates?

  • Keymaster
    (BuddyDev Team)
    Posts: 24427
    Brajesh Singh on April 1, 2017 at 11:10 am #8356

    Sorry for posting a delayed reply. I have tested it and it is saving/displaying fine for me.

    Please post me a screenshot to give me better idea of the context.

    Thank you
    Brajesh

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