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No option to save profile photo, cropping doesn't work either.

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  • Participant
    Level: Master
    Posts: 163
    Audiomonk on March 16, 2018 at 11:54 am #13866

    When I go to the change profile page, I’m getting the following..

    Drop your file here
    Or

    Then there’s nothing, I’m guessing there should be an upload button? Can’t work out why it’s not there.

    If I drop an image there, it allows me to crop it, but there’s no button to save it after the crop. I tried a plugin to allow me to add gallery images as profile pictures, when I crop them it says there was a problem cropping. So I deactivated. My user(s) want to change their profile pics (not sure how they set them anyway).

    Also, even though it shows my profile photo on the widgets etc, and in activity. It doesn’t show it on my profile screen.

    Could you help please?

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on March 17, 2018 at 12:01 am #13898

    Hi Audiomonk ,
    Are you using a custom theme? It seems like a theme issue to me.

  • Participant
    Level: Master
    Posts: 163
    Audiomonk on March 17, 2018 at 8:03 pm #13915

    I’ve some customisations of my main theme, and buddypress, but nothing that would stop a submit button showing? How can I check?

  • Participant
    Level: Master
    Posts: 163
    Audiomonk on March 17, 2018 at 9:13 pm #13919

    https://ibb.co/dm6AFH

    I looked at some debugging, is this preloader error related ?

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on March 17, 2018 at 9:51 pm #13920

    The preloader is not an issue but the 404 may be(I can’t see what is not found from the image).

  • Participant
    Level: Master
    Posts: 163
    Audiomonk on March 19, 2018 at 11:30 am #13956

    The 404 wasn’t anything related.

    I have gotten further, with some CSS hacks I have now got the submit button working, and it uploads an image. Then it takes me to the crop image. The crop works as it should, but again I have no submit button for the crop.

    I’ve dug into the CSS

    Crop Image

    Even though I can see the code for it using firefox debug. It’s not displaying on my screen, there’s no class defined for button-avatar-crop-submit

    and the button isn’t showing. The DIV which is for this button. I’ve tried changing the CSS for that too, but nothing appears. The DIV is DIV id=”avatar-crop-actions” again I try changing the CSS, clearing the cache, but I still can’t see the button on screen. I’m not good with CSS, I use Yellow Pencil normally, but that’s not picking up these elements to edit.

    PLease help !

  • Participant
    Level: Master
    Posts: 163
    Audiomonk on March 19, 2018 at 11:33 am #13957
    <a class="button avatar-crop-submit" href="#">Crop Image
		
	
</a>

    Is the button, but what styles I give it, it doesn’t appear on my screen.

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on March 19, 2018 at 12:57 pm #13958

    Try using the chrome developer tools to inspect the button and applied css. You should be able to find some conflicting css.

    or you can provide me a temporary login and I can do it quickly.

    Thank you
    Brajesh

  • Participant
    Level: Master
    Posts: 163
    Audiomonk on March 19, 2018 at 8:47 pm #13968
    This reply has been marked as private.
  • Participant
    Level: Master
    Posts: 163
    Audiomonk on March 22, 2018 at 8:58 pm #14036
    This reply has been marked as private.

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