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Not working with Gravity Form registration form

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  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 27, 2021 at 9:16 pm #35838

    Hi Moose,
    Thank you for the patience.

    Please upgrade to 1.5.4 and let me know if it works for you or not?

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 35
    Mical Johnson on January 27, 2021 at 11:09 pm #35844

    Thanx … looking forward to it …

  • Participant
    Level: Enlightened
    Posts: 35
    Mical Johnson on January 28, 2021 at 1:50 am #35849

    Hi Brajesh,

    I’ve installed the new version of the plugin (1.5.4) in both my local dev system and the staging site (https://cyberizepartners.com/ … this you have access to) and it hung both times. I’ve recorded the results and here they are:

    ASM LOOM – AUTO LOGIN TEST LOCAL
    https://www.loom.com/share/1303451e6027462ca0e68c3f41047b1f
    ASM LOOM – AUTO LOGIN TEST STAGING
    https://www.loom.com/share/d9123370b0fd4dcdaaa107ecc6a30b5e

    Plz, let us know … thanx.

    Moose

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on January 31, 2021 at 7:53 pm #35951

    Hi Moose,
    I am sorry for the delayed reply.

    Please try disabling the ajax handling of registration form. That should fix it.
    I have checked your registration and the problem is redirection. The redirection from our plugin is making it look stuck.

    Try reloading your site and accessing pages and you will find yourself as logged in.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 35
    Mical Johnson on February 1, 2021 at 2:15 pm #35986

    Thanx. I’ll try that and get back to you asap …

    Moose

  • Participant
    Level: Enlightened
    Posts: 35
    Mical Johnson on February 2, 2021 at 12:56 am #35997

    Brajesh,

    Thanks very much for your help so far … Just letting you know what happens when I disable the Ajax from Gravity:

    https://www.loom.com/share/2beb917ea5e543439c2a330ea76f04ad

    I’m reporting this to Gravity Support. Sharing this with you in case you have an idea or two … Thanx again.

    Moose

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 2, 2021 at 10:59 pm #36014

    Hi Moose,
    Thank you for the video. I am sorry for the issue. I am not sure what is causing it. I am asking one of our team members to check and see if we can somehow find a way(if you have any idea please point me to the Gravity forum docs) on how to redirect on completion of the gravity form registration.

    Will update tomorrow.

    regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 35
    Mical Johnson on February 18, 2021 at 2:39 pm #36279

    Hi Brajesh,

    Plz, let us know if you have an update … thanx.

    Moose

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on February 18, 2021 at 3:19 pm #36280

    Hi Moose,
    I am sorry, I will need feedback from gravity form support on how to handle their redirect. Our plugin works without their ajax handling.

    We are unable to find the time and look into the gravity form for the same. Any pointer will help.

    Regards
    Brajesh

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