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Order remains pending while it's completed in paypal sandbox

  • Participant
    Level: Initiated
    Posts: 6
    Bonsaiko on April 4, 2017 at 11:19 pm #8381

    Hello,

    Orders seem to work nicely: When I make a payment with sandbox, I receive the order confirmation but my payment remains “pending” in woocommerce. I checked sandbox paypal account and the payment was completed.

    When I go to the admin and mark the order as completed, then the customer receives his confirmation email saying he paid, but why do I have to manually validate the orders ?

    Is there something I”m missing ?

    Thanks for your help.

    Regards,

  • Keymaster
    (BuddyDev Team)
    Posts: 24212
    Brajesh Singh on April 5, 2017 at 6:14 am #8384

    Hi Bonsaiko,
    I am sorry, we do not provide any support for WooCommerce unless it is related to our themes or conflict with our plugins.
    Please contact Woocommerce support for a better chances of solution.

    Thank you
    Brajesh

The topic ‘Order remains pending while it's completed in paypal sandbox’ is closed to new replies.

This topic is: not a support question