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Paid Memberships Pro Restrictions is not restricting the uploads

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  • Participant
    Level: Initiated
    Posts: 3
    Quintin Mills on September 28, 2020 at 6:22 am #33522

    Hello.
    I installed Paid Memberships Pro Restrictions and set the limits as follows:
    Gallery limit: 1
    Media Limit: 1
    Storege limit: 1mb

    But i have just uploaded 7 images 2 of which are over 2mb – so i do not understand how the plugin is supposed to work.

    Please advise as i bought the plugin to specifically restruct the amount of images that could be uploaded by membership level.

    Thank you.

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on September 28, 2020 at 10:18 am #33524

    Hi Quintin,
    Thank you for using the plugin.

    Is there any chance you are logged in as site administrator? The plugin does not stop site administrators.

    Please let me know if that is not the case.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 3
    Quintin Mills on September 28, 2020 at 12:55 pm #33530

    Hello.

    Thanks for getting back to me.

    No, i logged in as the specific user and made sure that the settings were:
    Gallery limit: 1
    Media Limit: 1
    Storege limit: 1mb

    I then went to domain.com//members/the-user/photos/ and was able to upload a 2.5mb image.

    Please advise.

    Thank you.

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on September 28, 2020 at 8:30 pm #33552

    Hi Quintin,
    I am sorry for the inconvenience. It seems the plugin is not behaving as expected.

    Please do know that it does not apply any limit on file size, so first upload will always pass even if larger than allocated storage(at least in current implementation).
    It should not allow the 2nd and subsequent uploads though.

    Can you please provide me the following details:-

    1. Are you using BuddyPress or BuddyBoss Platform?
    2. Which version of the BuddyPress or BuddyBoss platform?
    3. Which version of MediaPress are you using?
    4. is it a WordPress multisite or normal WordPress?
    5. Does the user uploading the media has a PMPro membership level assigned?

    Please let me know and I will assist.

    Regards
    Brajesh

  • Participant
    Level: Initiated
    Posts: 3
    Quintin Mills on September 29, 2020 at 5:19 am #33558

    1. Are you using BuddyPress or BuddyBoss Platform?
    Buddyboss

    2. Which version of the BuddyPress or BuddyBoss platform?
    Buddyboss platform: Version 1.5.1.1
    BuddyBoss Platform Pro Version 1.0.5

    3. Which version of MediaPress are you using?
    Mediapress Version 1.5.1

    4. is it a WordPress multisite or normal WordPress?
    Normal

    5. Does the user uploading the media has a PMPro membership level assigned?
    Yes, i have tried with different test users.

    I see that on the settings psge that it says “There are no member types defined.”
    https://prnt.sc/upq0ns

    Is this the problem?
    I have set membership types in memberpress, do i have to duplicate them in buddyboss?
    Please advise, thank you.

  • Participant
    Level: Initiated
    Posts: 3
    Quintin Mills on September 29, 2020 at 5:24 am #33559

    MediaPress – Paid Memberships Pro Restrictions Version 1.0.1

  • Keymaster
    (BuddyDev Team)
    Posts: 24190
    Brajesh Singh on September 29, 2020 at 7:58 pm #33581

    Hi Quintin,
    Thank you for the patience.

    I have tested it now. The plugin works as expected if a user has one of the Paid Membership Level assigned and the level restrict the limit.

    Please make sure you are testing upload with a user account which has the paid membership pro level assigned.

    Here is a screenshot showing it in action(I had set 1 gallery, 3 media).
    https://i.imgur.com/clnXiLp.png

    If the user does not have a Paid Membership Pro level assigned, It will not restrict them.

    Please check.

    Regards
    Brajesh

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