Hello Brajesh,

Sorry to start so many support threads. You are just to good at helping out. Which I really do appreciate it.

I’m not sure if this is the appropriate place or if it falls under your support guidelines, but I’m having an issue on a site I have for a client with the WordPress Password Protect function.

The site is Solunawellnesscentre.com and the 2 pages that are password protected are Solunawellnesscentre.com/visualizations and Solunawellnesscentre.com/whiteboard.

I’ve added the same password to both pages, but when I try to access the pages it just refreshes and asks for the password again.

I do get it working once in awhile when I am logged into the site, but it will not work when logged out.

I have tried to change the password.
I have cleared the cache on the browsers.
I have tried multiple browser.
I have tried clearing the caching on the website (Litespeed Caching plugin)
I have tried creating new pages but have the same result.

I’ve done the disable all plugins and used the Twenty-twenty theme and still get the same results.

I’ve been trying to find something on other Forums, WordPress.org, etc. but haven’t found a solution. I have a support ticket in with Elegant Themes but haven’t heard back as of yet.

I realize this is not any of your plugins or theme, which are awesome, but I thought if you had any ideas that would be great.

Thanks again for all the support you have given me and I really appreciate everything you do.

Jay