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Pics/Video Reorder

  • Participant
    Level: Enlightened
    Posts: 24
    Jack on #23191

    Reorder videos and images doesn’t work. Has anyone seen this before?

    • This topic was modified 3 years, 4 months ago by Brajesh Singh. Reason: moved to MediaPress community support
  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 2461
    Ravi on #23192

    Hello Jack,

    Thank you for posting. I have checked reordering feature with images and it is working fine for me. Please open your console(press f12 to open and reload page) window and check weather any javascript error is showing or not. Please let me know and share the screen shots.

    Regards
    Ravi

  • Participant
    Level: Enlightened
    Posts: 24
    Jack on #23197

    Hello,

    Thanks.

    Here is my “Test” gallery:

    • This reply was modified 3 years, 4 months ago by Jack.
    • This reply was modified 3 years, 4 months ago by Jack.
    • This reply was modified 3 years, 4 months ago by Jack.
  • Participant
    Level: Enlightened
    Posts: 24
    Jack on #23202

    Hello.

    Here is the EDIT GALLERY page for gallery named “Test”:

    After clicking “View post” and clicking Reorder, the “Test” Reorder page appears:

    Both the “Edit gallery” page and the “reorder” page show the same sequence, 5 4 3 2 1.

    Here is what the “Test” page looks like when you view it directly:

    Now I go to the Reorder page and reverse the sequence to 1 2 3 4 5 and save:

    I go to the “gallery Edit” for gallery named Test:

    I see that the sequence change has been changed here as well:

    Now when I go and look directly at page named “Test” the changes in the sequence of the images have not changed:

    \

    Here is the MediaPress page named “Test” with F12 pressed:

    I have deactivated all plugins except “MediaPress”:

    I have used the Basic themes and the problem happens on all of the basic pages:

    Twenty Sixteen
    Twenty Seventeen
    Twenty Nineteen

    I’m not sure what to try next.

    I’m guessing that somehow the the .htaccess file points to the wrong place that stores where gallery order is stored.

    My WordPress instillation is not in the /public_html/ directory.

    My WordPress instillation in a different directory: /public_html/workspace

    Thanks for your time.

    Jack

    • This reply was modified 3 years, 4 months ago by Jack.
    • This reply was modified 3 years, 4 months ago by Jack.
  • Keymaster
    Level: Yogi
    (BuddyDev Team)
    Posts: 2461
    Ravi on #23208

    Hello Jack,

    Thank you for sharing the details. I have checked the scenario on my development system and it seems to be working fine. In your case either any custom code, plugin or theme modifying the order. Please install fresh default theme with all other plugins de-active except MediaPress and let me know if it is working or not.

    Regrads
    Ravi

  • Participant
    Level: Enlightened
    Posts: 24
    Jack on #23209

    Yes, I know it is working on your machine.

    Yes, I already did this.

    I tried Using the WordPress default themes: Twenty Sixteen, Twenty Seventeen,Twenty Nineteen all with no custom css/code and only MediaPress activated.

    Pic and video reorder did not work.

    Taking a wild guess I’d say it has to do with some variable pointing to the wrong location.

    My WordPress instillation is not in the /public_html/ directory.

    My WordPress instillation in a different directory: /public_html/workspace

    I’d guess that reorder location is looking at /public_html/ directory instead of /public_html/workspace.

    Thanks

  • Participant
    Level: Enlightened
    Posts: 24
    Jack on #23225

    Any update on fixing the problem of the reorder pics and videos not working.

    I have tried everything.

    I have different servers.

    I installed wordpress on a different server.

    I left everything as default.

    Only plugin I added was MediaPress.

    I created a page and a gallery.

    I uploaded some pics.

    Reorder does not work on a brand new untouched installation.

    Is there any hope that this will get fixed?

  • Keymaster
    (BuddyDev Team)
    Posts: 21849
    Brajesh Singh on #23227

    Hi Jack,
    I am sorry for the inconvenience. I have asked Ravi to allow me assist you on this.

    Will it be feasible to allow me a login to your site? I need to see it.

    There seems to be an issue as you are unable to reorder. We are unable to create it on our local development and seeing it on your site will help us understand and fix it.

    Thank you
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 24
    Jack on #23236

    Yes I would like that.

    Waiting on details when you can look at it.

    I have continued to try to solve the problem but have not been successful.

    I have multiple servers, so I went to a server that never had a WordPress install on it.

    I installed WordPress.

    I did nothing but install MediaPress on it. No themes, no addons, no nothing.

    Same problem.

    I think the reason you can’t see it is because when you are in the EDIT GALLERY page and make a change, then click on update, a text appears that says “Post updated. View post”. But this does not show you the direct page. What you are looking at with that view post is the gallery, not the actual page.

    For example. I create a page called “test”.

    It is located at  – https://tulsi2020.space/workspace/test/

    Now I create a gallery called “test” and put some images in the gallery.

    When I click on “update” a text appears that says: “Post updated. View post”

    If I then “reorder” the images and click update, again a text appears that says: “Post updated. View post”

    The images seem to have changed, but it is only on the gallery edit page, not the actual page.

    If you click on “View post”, it looks like the the images have changed order, but you are not looking at the page directly. 

    You are looking at the gallery post. You are looking at:

    https://tulsi2020.space/workspace/site-gallery/test/            (looks good)

    Instead you need to look at 

    https://tulsi2020.space/workspace/test/                                (looks bad – no change)

    Hope this helps.

    Waiting as fast as I can to speak with you.

    Please call me so I can show you on my already built website or on the clean no addons, no themes, no nothing website.

    XXX.XXX.XXXX

    Thanks

    Keyesy

  • Keymaster
    (BuddyDev Team)
    Posts: 21849
    Brajesh Singh on #23245

    Hi Keyesy,
    Thank you.

    1. I am sorry but I do not understand what is the https://tulsi2020.space/workspace/test/. I do understand that
    https://tulsi2020.space/workspace/site-gallery/test/ is the single sitewide gallery.

    Also, if possible, Please create a temporary admin account for me and share here via a private reply.

    Thank you
    Brajesh

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