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Problem with BuddyPress Friends Suggestions Pro

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  • Participant
    Level: Enlightened
    Posts: 23
    Sandra on June 2, 2021 at 7:39 am #38911

    Hi Brajesh i delete the plugin version 1.1 and upload again the plugin you gave me, but i cant`s see correctly the people for match for my profile.

    What exact rules i have to put??

    Thanks

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 2, 2021 at 1:11 pm #38916

    Hi Sandra,
    Thank you for the details. I am not sure of the issue.

    can you please grant me access to the site again. I will like to test it and see if there is any issue with the query there.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 23
    Sandra on June 2, 2021 at 2:17 pm #38917
    This reply has been marked as private.
  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 4, 2021 at 7:41 am #38937

    Hi Sandra,
    The above details are taking me to the landing page where I can only see the logo.

    Please recheck. Also, if one suggestion is showing, most probably others are not matching extactly.

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 23
    Sandra on June 4, 2021 at 11:52 am #38941

    Hi Brajesh

    Sorry you should put letterspeople.com/inicio, and the you can access to the webiste puttin the credentials in -> Mi cuenta -> Entrar and then put the user and password i put. How do i put the exact rules to match, I put equal to in all the rules, is that correct?

    Thanks

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 7, 2021 at 11:13 am #38957

    Hi Sandra,
    Thank you.
    Whenever I login and try to access the dasboard, I am getting too many redirects error

    
ERR_TOO_MANY_REDIRECTS

    Regards
    Brajesh

  • Participant
    Level: Enlightened
    Posts: 23
    Sandra on June 7, 2021 at 11:35 am #38958

    Hi Brajesh

    Maybe it was the Cache, please try again, you can enter directly to the main website only put letterspeople.com, its online now.

    Thanks

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 7, 2021 at 1:18 pm #38970
    This reply has been marked as private.
  • Participant
    Level: Enlightened
    Posts: 23
    Sandra on June 7, 2021 at 1:22 pm #38972

    Hi Brajesh

    I found another issue, when i try to add a friend doesnt work, it just thinking and doesn’t do anything

    Thanks

  • Keymaster
    (BuddyDev Team)
    Posts: 24623
    Brajesh Singh on June 7, 2021 at 1:24 pm #38973

    Hi Sandra,
    The plugin does not handle adding friend. It is your theme(or the default BuddyPress template pack that does).

    If you are unable to add friend from widget, your theme has scoped their script. Can you please check the browser console(ctrl+shift+I) and let me kknow if you see any javascript error.

    Regards
    Brajesh

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